Commercial Executive

SHI Solutions India Pvt. Ltd.; Hyderabad; On-site; INR 800,000 - 1,200,000; Full time

Job summary

SHI Solutions India Pvt. Ltd. is seeking a results-driven Commercial & Business Operations professional to oversee the full buying and selling lifecycle and to coordinate with Sales, Marketing, Finance, and Logistics for smooth order execution.

You will manage ERP, invoicing, MIS, procurement (domestic and USD/import), AR, vendor management, and logistics to ensure timely deliveries and compliant operations. Strong collaboration and analytical skills are essential.

Qualifications

• Strong organizational skills to manage multiple tasks, priorities, and deadlines.
• Excellent communication, both verbal and written, with clients and internal teams.
• Hands-on experience with CRM software and ERP systems (Netsuite).
• Ability to interpret sales data, generate reports, and identify trends.
• Proven ability to coordinate across Sales, Finance, Procurement, Logistics, and Compliance.
• Customer service orientation with a focus on satisfaction and issue resolution.

Responsibilities

• Manage end-to-end commercial operations covering the complete buying and selling lifecycle.
• Provide continuous commercial support to Sales and Marketing teams to enable order conversions and deal closures.
• Issue operational and commercial guidelines to Sales, ensuring adherence to policies.
• Prioritize and expedite critical transactions based on urgency and impact.
• Maintain ERP systems for sales orders, procurement, inventory, invoicing, and reporting.
• Handle procurement for domestic and USD/import purchases and coordinate with vendors.

Skills

Organizational Skills

Communication

CRM & ERP

Data Analysis

Cross-functional Collaboration

Customer Service

Tools

Netsuite ERP

Job description

• Manage end‑to‑end commercial operations covering the complete buying and selling lifecycle.
• Provide continuous commercial support and clarifications to Sales and Marketing teams to enable smooth order conversions and deal closures.
• Issue operational and commercial guidelines to the Sales team, ensuring adherence to company policies and procedures.
• Prioritize and expedite critical transactions based on business urgency and operational impact.

Job Description

Key Responsibilities :

Commercial & Business Operations

• Manage end‑to‑end commercial operations covering the complete buying and selling lifecycle.
• Provide continuous commercial support and clarifications to Sales and Marketing teams to enable smooth order conversions and deal closures.
• Issue operational and commercial guidelines to the Sales team, ensuring adherence to company policies and procedures.
• Prioritize and expedite critical transactions based on business urgency and operational impact.

ERP, Invoicing & MIS

• Maintain and monitor ERP systems for sales orders, procurement entries, inventory tracking, invoicing, and reporting.
• Handle raising, verification, and closure of sales invoices in coordination with Finance and Sales teams.
• Generate and analyze MIS and commercial reports to support management review and decision‑making.

Procurement (Domestic & Imports)

• Handle end‑to‑end procurement operations for domestic and USD/import purchases, including vendor coordination and documentation.
• Ensure timely procurement aligned with sales forecasts and delivery commitments.
• Support commercial negotiations related to pricing, payment terms, and delivery schedules.

Accounts Receivable & Vendor Management

• Manage Accounts Receivable (AR) including invoice submission, payment follow‑ups, and collections.
• Coordinate vendor payments and collections, maintaining healthy vendor relationships.
• Resolve issues related to credit terms, discrepancies, and commercial documentation.

Logistics, Delivery & Stores Management

• Oversee logistics operations to ensure timely and cost‑effective deliveries to customers.
• Ensure on‑time delivery commitments by negotiating mutually agreed commercial terms (margins, credit periods, late delivery clauses) within approved budgets.
• Manage Stores and inventory operations, ensuring safe storage, proper handling, and availability of products.

Compliance & Audit

• Ensure compliance with commercial policies, statutory requirements, and audit standards.
• Support internal and external audits, ensuring accurate documentation and process adherence.

Cross‑Functional Coordination

• Act as a central coordination point between Sales, Finance, Procurement, Logistics, and Compliance teams.
• Drive operational efficiency, process improvement, and commercial discipline across business functions.

Essential Skills

Job Requirements

• Strong Organizational Skills – Ability to manage multiple tasks, priorities, and deadlines efficiently.
• Excellent Communication Skills – Professional verbal and written communication with clients and internal teams.
• Technical Proficiency – Hands‑on experience with CRM software and Microsoft Office Suite and Netsuite ERP.
• Analytical Skills – Ability to interpret sales data, prepare reports, and identify trends.
• Team Collaboration – Strong coordination and interpersonal abilities across departments.
• Customer Service Orientation – Commitment to delivering excellent customer support and satisfaction.