Vessel IT Engineer

X-Press Feeders; Mumbai; Hybrid; INR 600,000 - 900,000; Full time

Job summary

X-Press Feeders is seeking a Vessel IT Engineer to manage and support the on-board IT infrastructure of the company and its subsidiary vessels. This role involves providing both remote and on-board IT support, maintaining security, and ensuring system reliability.

The ideal candidate will hold a Bachelor in Computer Science, possess 2-5 years of relevant experience, and have a strong understanding of cyber security. The position promises growth in IT knowledge within a multicultural environment.

Qualifications

• 2 - 5 years of vessel IT experience.
• Experience with cyber security solutions preferred.
• Knowledge of ships automation systems will be a plus.

Responsibilities

• Provide support to our fleet of vessels and crew, remotely and on-board.
• Install, configure and troubleshoot physical/virtual machines and network devices.
• Monitor performance and ensure system availability and reliability.
• Perform system and network updates/upgrades.
• Maintain IT security and backup solutions.
• Provide out-of-business hours/weekend support.

Skills

Managing and supporting IT infrastructure

Cyber security knowledge

Troubleshooting hardware and software

Knowledge of data cabling and WiFi

Project management

Strong verbal and written communication

Education

Bachelor in Computer Science or equivalent

Job description

Summary

The Vessel IT Engineer will be a part of IT Department and is responsible for managing, supporting, maintaining and upgrading the on-board IT infrastructure of X-Press Feeders and her subsidiary vessels.

The successful candidate will provide remote IT support, and when required on-board support on our vessels. The position offers development in IT knowledge, tele-communication and cyber security skills in a multicultural environment.

Reports to: Senior Manager, Vessel IT

Role and Responsibilities

• Provide support to our fleet of vessels and crew, remotely and on-board
• Install, configure and troubleshooting physical/virtual machines, laptops, printers, mobiles, tablets, storage systems and network devices (hardware, operating systems and software applications)
• Participate in the design, implementation of our vessels' IT infrastructure
• Monitor performance and ensure system availability and reliability
• Perform system and network updates/upgrades
• Maintain IT security and backup solutionsLiaise with vendors, email providers and other IT personnel for problem resolution or when new tasks are needed
• Provide out-of-business hours/weekend support as part of an on-call rota
• Occasional ship-boarding is required.

Requirements

• Bachelor in Computer Science or equivalent.
• 2 - 5 years of relevant vessel IT experience.
• Experience in implementing and supporting cyber security solutions is preferred.
• Knowledge of hardware troubleshooting, data cabling and WiFi infrastructure.
• Knowledge of ships automation systems will be a plus.
• Ability to manage multiple projects, prioritize tasks, and meet deadlines.
• Ambitious, self-motivated, fast learner with can-do attitude and a genuine interest in all aspects of IT Support.
• Ability to multi-task, work well under pressure and flexibility to work prolonged hours.
• Good troubleshooting and problem-solving skills to quickly address and resolve issues in high-pressure environments.
• Strong verbal and written communication skills.
• Proactive and forward thinking.
• Ability to work independently in remote locations with limited access to support.
• Good team player to effectively work with diverse teams.