Vessel Coordinator

V.Group; Mumbai; On-site; INR 600,000 - 900,000; Full time

Benefits offered by this job

Career growth opportunities

Personal development

Job summary

V.Group is recruiting for a Crew Change Coordinator in Mumbai. You will plan and coordinate crew changes, ensuring timely and cost‑efficient delivery while adhering to international regulations and company standards.

You will work with port agents, vessel masters and CMPs, validating qualifications and maintaining ShipSure records to support operations and client discussions. Excellent organizational and communication skills are essential for success in a fast‑paced shipping environment.

Qualifications

• Bachelor's degree in any field with relevant experience.
• Strong communication and organizational skills.
• Knowledge of terminal operations, vessel characteristics, crewing logistics.

Responsibilities

• Plan and coordinate crew changes to meet operational and budgetary requirements.
• Ensure standards and procedures in crew change plans.
• Coordinate with port agents, vessel masters, fleet cells, and CMPs for dates, port, lineup, and cost.
• Verify joining seafarers have required qualifications before traveling.
• Maintain ShipSure with mobilization information and ensure it is the system of record.

Skills

Communication

Attention to detail

Analytical skills

Customer focus

Time management

Team player

Education

Bachelor's degree

Job description

Location

Country: India
Work Location: Mumbai

Overall Purpose of the Job

Responsible for safe and flawless service through timely, effective, and cost‑optimised crew change plans and arrangements aligned to vessel crewing budgets and V. standards. Ensuring all activities, documents, and transactions relevant are captured digitally and helping to drive and enhance the usage and development of Shipsure.

Key Responsibilities and Tasks

• Responsible and accountable safe for flawless service delivery through timely and successful crew change arrangements.
• Plans crew changes in advance to meet operational and budgetary requirements.
• Ensures the right standards, techniques, and procedures in performing crew change plans.
• Comply with the agreed ways of working aligned with the V. way. Perform adhoc, emergency crew change arrangements on urgent and emergency cases.
• Create/manage crew change line‑up in ShipSure in line with standards of V., its clients and of international regulations.
• Execute final checks to ascertain that joining seafarers are in possession of the right qualifications and competence by ensuring they are on ready status prior to planning seafarers for crew changes or travelling to join the vessel.
• Coordinate crew joining and disembarking arrangements between internal and external stakeholders such as port agents, vessel masters, fleet cells and CMPs to plan and finalise crew change dates, port, line‑up, and cost.
• Provide CMPs with complete and up‑to‑date information required to facilitate discussions with clients, charterers, and fleet cells.
• Manage multiple stakeholders and cooperate closely with the team members from other teams within the function.
• Provide effective cost controlling of crew change cost aligned to vessel crewing budgets.
• Ensure all required documents are digitally captured in ShipSure on time.
• Diligently use ShipSure as the system of record for all mobilization activities.
• Provide feedback on further development opportunities for ShipSure and other relevant crew change processes.
• Drive and deliver on set objectives and KPIs of the team.
• Act as a backup for other team members according to agreed schedule.
• Other tasks that may be assigned by the line manager as needed by operations.

What can I expect in return?

V. Group can offer you a market leading salary and benefits package, in addition to significant opportunities for career growth and personal development. This is a great opportunity to join a true leader in the maritime sector – a company that has exciting plans for future growth.

Essential

• Must possess a Bachelor’s/College Degree from any field with relevant experience.
• Knowledge of terminal operation, vessel characteristics, and crewing logistics.
• A self‑starter and has a strong learning acuity.
• Excellent attention to details.
• Strong analytical skills.
• Customer‑centric approach.
• Shows strong sense of urgency to meet customer requirements.
• A highly effective communicator and team player.
• Ability to influence various stakeholders.
• Ability to thrive in a fast‑paced environment and work effectively against tight deadlines.
• Proven ability on decision making.
• Multitasking and strong organisational skills.

Desirable

• 2 years Maritime or Shipping industry experience knowledge as supplier, manager or owner, preferred.
• Previous experience with Customer Service and Service Deliveries.
• Knowledge of Marine Operations Support and Maritime Services.
• Experience in port operation planning, cargo controlling or dispatching or shipping line and logistics company.