Verification Associate - Night Shift

Hello Verify India; Dadri; On-site; INR 450,000 - 650,000; Full time

Job summary

HelloVerify in Noida is seeking a detail-oriented Background Verification Executive to manage end-to-end employment, education, address, identity and reference verification processes while ensuring quality, compliance, and client SLAs.

The role requires coordinating with candidates, employers, educational institutions and vendors, validating documents, and maintaining accurate records in internal systems for timely case closures.

Qualifications

• Graduate in any discipline.
• 2+ years of background verification or related experience.
• Strong communication and analytical skills.

Responsibilities

• Conduct end-to-end background verification checks as per client requirements.
• Coordinate with candidates, employers, educational institutions and vendors.
• Validate documents and maintain accurate records in internal systems.
• Ensure SLA adherence and timely case closures.
• Follow up through calls and emails to obtain verification responses.
• Identify discrepancies and prepare investigation notes.
• Maintain confidentiality and comply with company policies and data privacy standards.
• Support quality audits and process improvement initiatives.

Skills

Verbal communication

Written communication

Analytical skills

Attention to detail

MS Excel

Email etiquette

Time management

Team player

Integrity

Education

Graduation (any discipline)

Job description

Company: HelloVerify
Location: Noida
Department: Operations

About the Role

HelloVerify is looking for a detail-oriented Background Verification Executive to manage end-to-end employment, education, address, identity and reference verification processes while ensuring quality, compliance, and client SLAs.

Key Responsibilities

• Conduct end-to-end background verification checks as per client requirements.
• Coordinate with candidates, employers, educational institutions and vendors.
• Validate documents and maintain accurate records in internal systems.
• Ensure SLA adherence and timely case closures.
• Follow up through calls and emails to obtain verification responses.
• Identify discrepancies and prepare investigation notes.
• Maintain confidentiality and comply with company policies and data privacy standards.
• Support quality audits and process improvement initiatives.

Eligibility

• Graduate in any discipline.
• 2+ years of experience in Background Verification, KYC, Operations, or related domain.
• Excellent verbal and written communication.
• Good MS Excel and email etiquette.
• Strong analytical skills and attention to detail.

Preferred Skills

• Customer-focused approach
• Time management
• Ability to work in a fast-paced environment
• Team player with high integrity

Key Performance Indicators (KPIs)

• SLA adherence
• Case closure TAT
• Quality score
• Productivity
• Client satisfaction