Vendor Coordinator

Skillventory; Pune District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Skillventory is seeking an HR Vendor Operations Manager in Pune to oversee end-to-end vendor operations across Talent Acquisition, Talent Development, and Employee Benefits. You will manage onboarding, contracts, invoicing, and payments, ensuring SLA adherence and cost optimization.

The role requires 2+ years in HR vendor management, strong Excel and analytical skills, and the ability to supervise a small team while coordinating with Finance, Legal, and HR stakeholders.

Qualifications

• MBA/PGDM, preferably in Human Resources.
• Experience in HR Operations, HR Vendor Management, HR Shared Services, or similar.
• Minimum 2 years hands-on experience managing vendor operations, contracts, commercials, or invoicing.
• Strong understanding of vendor management, contract administration, SLAs, invoice processing, and vendor payment procedures.
• Experience monitoring vendor performance, stakeholder coordination, and commercial management.
• Working knowledge of Talent Acquisition, Talent Development, and Employee Benefits operations.
• Prior experience supervising or guiding team members preferred.
• Strong analytical skills with proficiency in Excel, MIS reporting, dashboards, and vendor scorecards.
• Excellent negotiation, stakeholder management, escalation handling, and problem-solving skills.
• Strong attention to detail, communication skills, and a process-oriented approach.
• Experience managing multiple HR vendors in a corporate environment is advantageous.

Responsibilities

• Manage end-to-end HR vendor operations across Talent Acquisition, Talent Development, and Employee Benefits.
• Oversee vendor onboarding, empanelment, contract management, renewals, amendments, and exits.
• Manage vendor contracts, commercial terms, rate cards, SLAs, deliverables, and compliance requirements.
• Review and validate vendor invoices against contracts, purchase orders, agreed rates, and utilization records.
• Coordinate with Finance, Procurement, Legal, and HR teams for timely invoice approvals and vendor payments.
• Monitor vendor performance, service quality, SLA adherence, turnaround time, and cost optimization.
• Supervise 2 HR Operations Executives, allocate responsibilities, review work, and ensure timely deliverables.
• Coordinate with internal stakeholders and external vendors for recruitment, training, employee benefits, and other HR activities.
• Maintain vendor, contract, invoice, spend, utilization, and performance data.
• Prepare MIS reports, dashboards, vendor scorecards, and operational performance reports.
• Ensure compliance with documentation, audit requirements, data confidentiality, and financial controls.
• Drive process improvement, SOP development, standardization, automation, and digitization of vendor operations.

Skills

Vendor management

Contract administration

SLAs

Invoice processing

Stakeholder coordination

Excel

MIS reporting

Dashboards

Vendor scorecards

Negotiation

Attention to detail

Process orientation

Education

MBA/PGDM in HR

Tools

Excel

Job description

Role & responsibilities

• Manage end-to-end HR vendor operations across Talent Acquisition, Talent Development, and Employee Benefits.
• Oversee vendor onboarding, empanelment, contract management, renewals, amendments, and exits.
• Manage vendor contracts, commercial terms, rate cards, SLAs, deliverables, and compliance requirements.
• Review and validate vendor invoices against contracts, purchase orders, agreed rates, and utilization records.
• Coordinate with Finance, Procurement, Legal, and HR teams to ensure timely invoice approvals and vendor payments.
• Monitor vendor performance, service quality, SLA adherence, turnaround time, and cost optimization.
• Supervise 2 HR Operations Executives, allocate responsibilities, review work, and ensure timely and accurate deliverables.
• Coordinate with internal stakeholders and external vendors for recruitment, training, employee benefits, and other HR-related activities.
• Maintain vendor, contract, invoice, spend, utilization, and performance data.
• Prepare MIS reports, dashboards, vendor scorecards, and operational performance reports.
• Ensure compliance with documentation, audit requirements, data confidentiality, and financial controls.
• Drive process improvement, SOP development, standardization, automation, and digitization of vendor operations.

Preferred candidate profile

• MBA/PGDM, preferably in Human Resources.
• Relevant experience in HR Operations, HR Vendor Management, HR Shared Services, or a similar role.
• Minimum 2 years of hands-on experience managing vendor operations, contracts, commercials, or invoicing.
• Strong understanding of vendor management, contract administration, SLAs, invoice processing, and vendor payment procedures.
• Experience in vendor performance monitoring, stakeholder coordination, and commercial management.
• Working knowledge of Talent Acquisition, Talent Development, and Employee Benefits operations.
• Prior experience supervising or guiding team members will be preferred.
• Strong analytical skills with proficiency in Excel, MIS reporting, dashboards, and vendor scorecards.
• Excellent negotiation, stakeholder management, escalation handling, and problem-solving skills.
• Strong attention to detail, communication skills, and a process-oriented approach.
• Experience managing multiple HR vendors in a structured corporate environment will be an advantage.