Vendor Operations Executive

Truww; Bengaluru; On-site; INR 400,000 - 600,000; Full time

Job summary

A dynamic operations firm in Karnataka is seeking an Operations Executive to manage onsite teams and vendor partners. The successful candidate will monitor performance against KPIs, ensure compliance, and conduct quality checks while supporting continuous improvement. Ideal applicants are detail-oriented graduates with 1–3 years of operations or field management experience. Proficiency in Excel and strong interpersonal skills are required for success in this fast-paced environment.

Qualifications

• 1–3 years of experience in operations, field management, or vendor coordination preferred.
• Strong communication and interpersonal skills.
• Highly organized, disciplined, and detail-oriented.
• Comfortable working in a fast-paced, field-driven environment.

Responsibilities

• Monitor and track daily performance against KPIs.
• Ensure timely follow-up and closure of tasks.
• Enforce process adherence across operations.
• Conduct quality checks for required standards.
• Update internal systems for accurate records.
• Prepare daily and weekly performance reports.

Skills

Quality assurance

KPI tracking

Excel

Accountability

Vendor management

Interpersonal skills

Education

Bachelor’s degree in Business Administration, Operations, or related field

Tools

Excel/Google Sheets

Job description

Role Overview

We are looking for a disciplined and proactive Operations Executive to oversee and drive the daily performance of our onsite teams and vendor partners. The ideal candidate will ensure strong process adherence, timely follow-ups, and high operational quality while maintaining accurate system updates and reports.

Key Responsibilities

• Monitor and track the daily performance of onsite teams and vendors against defined KPIs.
• Ensure timely follow-up and closure of all assigned tasks and escalations.
• Enforce process and compliance adherence across operations.
• Conduct quality checks and ensure that work meets required standards.
• Update internal systems and trackers regularly to maintain accurate and up-to-date records.
• Prepare and share daily and weekly reports on performance, quality, and compliance metrics.
• Identify gaps or bottlenecks in execution and drive accountability among team members and vendors.
• Proactively elevate performance or compliance issues to management when required.
• Support continuous improvement initiatives within the operations process.

Requirements

• Bachelor’s degree in Business Administration, Operations, or related field.
• 1–3 years of experience in operations, field management, or vendor coordination preferred.
• Strong communication and interpersonal skills — able to push, follow up, and drive execution.
• Highly organized, disciplined, and detail-oriented.
• Proficient in Excel/Google Sheets and capable of preparing structured reports.
• Comfortable working in a fast-paced, field-driven environment.

Key Traits

• Ownership mindset and accountability.
• Process-driven with a strong sense of discipline.
• Confident communicator — not hesitant to elevate issues when required.
• Ability to motivate, coordinate, and ensure results from multiple stakeholders.

Skills: quality assurance, kpi, excel, accountability, vendors, management, vendor management, process improvement, reporting & analysis, interpersonal skills