Vacancy - Front Desk Executive

Billabong High International School; Thane, Navi Mumbai, Mumbai Suburban; On-site; INR 250,000 - 350,000; Full time

Job summary

Billabong High International School in Maharashtra, Thane invites applications for a Front Desk / Receptionist role. The candidate will welcome visitors, handle inquiries, and support admissions and administration.

Ideal candidates are fluent in English, have strong interpersonal skills, are tech-savvy, and can multitask in a busy front-office environment typical of a school setting. This on-site position offers an opportunity to contribute to a welcoming school atmosphere and ensure smooth

Qualifications

• Proficient in English language with clear communication.
• Excellent interpersonal skills for interaction with parents and students.
• Tech-savvy with ability to operate basic office software and systems.
• Strong multitasking abilities to handle front desk duties.

Responsibilities

• Welcoming and directing visitors including parents, students, and guests to the school.
• Handling incoming calls and emails, addressing inquiries, and routing to the right department.
• Assisting with administrative tasks such as maintaining student records and paperwork.
• Coordinating appointments for parents, students, and staff with teachers or administrators.
• Providing information about programs, admissions, activities, and policies.
• Addressing queries or complaints from parents and students and resolving them courteously.
• Monitoring the entrance to ensure security protocols and maintaining visitor logs.
• Supporting admissions by scheduling tours and assisting with enrollment procedures.
• Receiving and distributing mail and deliveries within the school.
• Keeping the front desk area clean, organized, and presentable with informational materials about the school.

Skills

English proficiency

Interpersonal skills

Tech-savvy

Multitasking

Job description

• Welcoming and directing visitors, including parents, students, prospective families, and guests to the school.
• Handling incoming calls and emails, addressing inquiries, providing information, and directing calls to the appropriate department or staff member.
• Assisting with administrative tasks such as maintaining school records, managing student files, and organizing paperwork.
• Coordinating appointments for parents, students, and staff with teachers, administrators, or other school personnel.
• Offering information about the school's programs, curriculum, admissions process, extracurricular activities, events, and policies.
• Addressing queries, concerns, or complaints from parents, students, or visitors and ensuring they are resolved effectively and courteously.
• Monitoring the entrance area to ensure security protocols are followed, maintaining visitor logs, and ensuring the safety of students and staff.
• Providing support to the admissions team by scheduling tours, assisting with enrollment procedures, and providing information to prospective families.
• Receiving and distributing mail, packages, and deliveries to the appropriate recipients within the school.
• Keeping the front desk area clean, organized, and presentable, including displaying relevant information or promotional materials about the school

Preferred candidate profile

• Proficient in English Language
• Excellent interpersonal skills
• Tech Savvy
• Multitasking abilities