US Mortgage -Team Leader

Placement Pandits; Gurugram District; On-site; INR 750,000 - 900,000; Full time

Job summary

TSP Consulting in Gurugram is seeking a Team Leader – US Mortgage to oversee a dynamic group of Mortgage Specialists working on US night shift. You will lead and coach a team of 15-20 advisors, drive performance, and ensure delivery of accurate guidance and customer support across time zones.

Key responsibilities include monitoring KPIs and QA, handling escalations, ensuring compliance with lending policies, and preparing daily reports for senior management.

Qualifications

• Experience leading a mortgage team and coaching advisors.
• Strong focus on KPI tracking and QA.
• Ability to handle escalations and maintain compliance.

Responsibilities

• Lead and coach a team of Mortgage Specialists.
• Manage 15-20 advisors.
• Monitor KPIs and QA.
• Handle escalation.
• Ensure compliance.
• Prepare daily reports.

Skills

Team leadership

KPI monitoring

QA

Compliance

Reporting

Job description

Posted: 3 days ago Openings: 1 Applicants: 100+

Team Leader – US Mortgage
US NIGHT SHIFT
Compensation: 7.5 LPA - 9 LPA
About the Role
Lead and coach a team of Mortgage Specialists -
Key -
Manage 15-20 advisors
Monitor KPIs and QA
Handle escalation
Ensure compliance
Prepare daily reports

Skills highlighted with ‘‘ are preferred keyskills

Naukri.com does not promise a job or an interview in exchange of money. Fraudsters may ask you to pay in the pretext of registration fee, Refundable Fee…Read more

Jobs you might be interested in

Gurgaon

Posted by TSP Consulting

Gurugram(Sector 19)

Posted 12 Days Ago

Posted by Selectica International S...

Posted 26 Days Ago

Services you might be
interested in

Services you might be
interested in Know more

Resume Display

Increase your profile visibility to recruiters upto 3 times

Get a Featured Profile, Stand out and get noticed in recruiter eyes.