US Customer Care Executive

InfoGrowth Pvt Ltd.; Hyderabad; Sur place; INR 260 000 - 400 000; Plein temps

Avantages offerts par ce poste

Two-way cab facility

Travel allowance

Résumé du poste

InfoGrowth Pvt Ltd in Hyderabad is seeking a US Customer Support Executive to handle B2B and B2C inquiries. You will manage inbound and outbound calls, resolve issues, and ensure a high level of customer satisfaction from our India-based team.

Work is from the office with a night shift (7:00 PM to 4:00 AM). The role offers attractive incentives and a positive, professional work environment, with cab and travel benefits for eligible staff.

Qualifications

• Minimum 1 year of experience in B2B and B2C customer support.
• Experience handling inbound and outbound calls.
• Excellent communication and problem-solving skills.
• Strong customer service orientation.

Connaissances

B2B/B2C experience

Inbound/outbound calls

Communication skills

Problem solving

Customer service orientation

Description du poste

US Customer Support Executive (B2B/B2C)

Hiring: US Customer Support Executive

We are seeking experienced Customer Support Executives for our International Process team.

Requirements:

• Minimum 1 year of experience in B2B and B2C customer support
• Experience handling inbound and outbound calls
• Excellent communication and problem-solving skills
• Strong customer service orientation

Job Details:

• Work Mode: Work from Office
• Shift Timing: 7:00 PM to 4:00 AM (Night Shift)
• Attractive Incentives
• Positive and professional work environment

Transportation Benefits:

• Two-way cab facility for female employees
• Travel allowance for male employees