Urgent Hiring For Freshers! International Process | Mohali

TP; Mohali; On-site; INR 201,000 - 279,000; Full time

Job summary

TP in Mohali, Punjab is seeking Graduate Freshers for the role of Customer Support Executive (Chat Process). The position works on rotational shifts with 5 days a week. You will handle customer chats, understand requirements, and provide solutions while ensuring satisfaction and adherence to policies.

Fresh graduates or undergraduates with some experience, and excellent English communication are preferred. Typing speed of 30 WPM with 90% accuracy is required, and regular-course candidates are

Qualifications

• Freshers and experienced candidates can apply.
• Undergraduate with 6+ months of experience or Graduate.
• Excellent written and verbal English communication.
• Typing speed: 30 WPM with 90% accuracy.
• Comfortable working in rotational/night shifts.
• Candidates pursuing a regular course are not eligible.

Responsibilities

• Handle customer queries and resolve concerns through chat.
• Understand customer requirements and provide appropriate solutions.
• Assist customers with product/service-related information.
• Ensure high customer satisfaction while following company policies and quality standards.

Skills

English communication

Written communication

Verbal communication

Customer handling

Typing 30 WPM

Education

Graduate

Undergraduate with 6+ months experience

Job description

Hiring Graduate Freshers!

Position: Customer Support Executive Chat Process

Shifts: Rotational shifts
Working Days: 5 days/week

Location: Mohali, Punjab

Role & Responsibilities

• Handle customer queries and resolve concerns through chat.
• Understand customer requirements and provide appropriate solutions.
• Assist customers with product/service-related information.
• Ensure high customer satisfaction while following company policies and quality standards.

Eligibility & Requirements

• Freshers and experienced candidates can apply.
• Undergraduate with 6+ months of experience or Graduate.
• Excellent written and verbal English communication.
• Confident while interacting with customers.
• Typing speed: 30 WPM with 90% accuracy.
• Comfortable working in rotational/night shifts.
• Candidates pursuing a regular course are not eligible.