US MNC International Chat Process For Freshers /Experience @Mohali 35k

KVC CONSULTANTS LTD; Mohali, Chandigarh; On-site; INR 332,000 - 449,000; Full time

Job summary

KVC CONSULTANTS LTD in Mohali is hiring for an International Chat Process to deliver courteous customer support and resolve inquiries promptly. The role requires a customer service background and a willingness to work in a 24/7 environment with rotational shifts and 5.5 working days per week.

The ideal candidate will have strong verbal communication, interpersonal and listening skills, and be able to adhere to quality and compliance guidelines while maintaining a friendly demeanor in all

Qualifications

• Customer service background.
• Strong Interpersonal, Communication and Listening Skills.
• Excellent verbal communication expected.

Responsibilities

• Provide splendid customer services to customers in a friendly and courteous manner at all times.
• Adherence to quality and compliance guidelines.
• Ability to take quick decisions and respond to Customer inquiries and ensuring that the Customer's Issues are attended promptly and all their concerns are resolved immediately.
• Customer service background.
• Able to work in 24/7 environment.

Skills

Customer service

Verbal communication

Interpersonal skills

Listening skills

Education

Graduates and Undergraduates eligible

Job description

WORK FROM OFFICE

We are hiring for a International Chat Process in Mohali

Job Description:

• Provide splendid customer services to customers in a friendly and courteous manner at all times.
• Adherence to quality and compliance guidelines.
• Ability to take quick decisions and respond to Customer inquiries and ensuring that the Customer's Issues are attended promptly and all their concerns are resolved immediately..
• Customer service background.
• Able to work in 24/7 environment.

Qualification:

Graduates and Undergraduates available (Full time Degree students not eligible only distance course students)

Other Requirements:

• Strong Interpersonal, Communication and Listening Skills.
• Must possess Excellent Verbal Communication.

Experience: Fresher Eligible

Salary - 35k ctc

Shift : Rotational shift

Work Days: 5.5 days working with Rotational week offs.