Urgent Hiring | Builder- Car Advisor | Sales Associate | Mumbai

Cars24; Mumbai, Kalyan-Dombivli; On-site; INR 3,500,000 - 5,000,000; Full time

Job summary

Cars24 in Mumbai seeks a Builder- Car Advisor to guide customers in buying and selling pre-owned vehicles. You will evaluate car conditions, explain pricing and financing, and ensure a transparent transaction.

Key responsibilities include greeting customers, managing the full sales process, arranging test drives, and following up to build lasting relationships while collaborating with the sales team.

Qualifications

• Greet and engage customers to identify needs for pre-owned vehicles.
• Explain vehicle features, pricing, and competitive comparisons.
• Assist with test drives, documentation, and financing options.

Responsibilities

• Manage the sales process from initial contact to closing the sale.
• Maintain up-to-date knowledge of inventory and pricing.
• Follow up with customers to build relationships and drive repeat business.
• Coordinate with teams to ensure a smooth sales experience.

Skills

Customer Interaction

Sales Process

Product Knowledge

Test Drives

Finance Options

Documentation

Follow-Up

Customer Service

Team Collaboration

Job description

Builder- Car Advisor

A Builder- Car Advisor (Sales Associate) at Cars24 assists customers in buying and selling vehicles by providing expert guidance, evaluating car conditions, and ensuring a smooth and transparent transaction process.

Who are we looking for?

• Customer Interaction: Greet and engage with customers, understanding their needs and preferences to recommend suitable pre-owned vehicles.


• Sales Process: Manage the entire sales process from initial contact to closing the sale, ensuring a seamless and positive experience for customers.


• Product Knowledge: Maintain up-to-date knowledge of the pre-owned car inventory, including features, pricing, and competitive comparisons.


• Test Drives: Arrange and accompany customers on test drives, providing detailed explanations and answering any questions they may have.


• Finance: Pitching Customer financing options, ensuring fair deals.


• Documentation: Assist customers with the completion of sales contracts, financing applications, and other required documentation.


• Follow-Up: Conduct follow‑up calls with potential and previous customers to maintain relationships and encourage repeat business.


• Customer Service: Address any customer concerns or issues promptly and professionally, striving to resolve them to the customer's satisfaction.


• Team Collaboration: Work closely with the sales team and other departments to ensure a coordinated and efficient sales process.

What will you drive?

• Proven experience in automotive sales or a similar customer‑facing role.


• Excellent communication and interpersonal skills.


• Strong negotiation and closing skills.


• Ability to build rapport and trust with customers.


• In‑depth knowledge of pre‑owned cars and the automotive market.


• Valid driver's license and a clean driving record.

Why Join Us?

• Drive key business initiatives and growth.


• Work in a fast‑paced, innovative environment.


• Competitive compensation and career.