Travel consultant - sales

Switrus Holidays; Kolkata District; On-site; INR 180,000 - 320,000; Full time

Job summary

Switrus Holidays in Kolkata, India, seeks a Travel Consultant to drive sales of European tour packages and related travel services. You will handle inquiries, build client relationships, and promote solutions while delivering excellent customer service throughout the sales journey.

The role welcomes freshers or telecalling-experienced candidates with strong communication, negotiation, and organizational skills and a passion for travel.

Qualifications

• Strong communication, customer handling, and negotiation skills.
• Ability to generate sales and close deals in travel services.
• Willingness to learn about European tour packages and related products.
• Ability to build and maintain client relationships and handle inquiries.

Responsibilities

• Acquire new customers through outbound telecalling.
• Conduct regular follow-ups with leads and close sales.
• Build and maintain healthy relationships with clients.
• Promote and sell European tour packages and related services.
• Coordinate with internal departments to ensure deal closures.

Skills

Communication skills

Negotiation skills

Customer service

Sales targeting

Telecalling

Organizational skills

Interpersonal skills

European travel market knowledge

Job description

Travel Consultant Job Description

Overview

We are looking to hire a customer-oriented Travel Consultant to join our team. The ideal candidate will be responsible for generating sales, building strong client relationships, and promoting our travel services and European tour packages. This role requires excellent communication, customer handling, and negotiation skills.

Key Responsibilities

• Acquire new customers through outbound voice process (telecalling).
• Conduct regular follow-ups with the leads provided.
• Build and maintain healthy relationships with clients.
• Use effective negotiation and closing techniques to achieve sales targets.
• Understand customer requirements and address queries related to travel products and services.
• Promote and sell European tour packages and related travel services.
• Coordinate with internal departments to ensure successful deal closures.
• Connect with prospective customers through their preferred communication channels.
• Explain product features, benefits, and travel offerings clearly to customers.
• Collect and maintain required customer information for the sales process.
• Provide excellent customer service throughout the customer journey.

Required Skills & Qualifications

• Freshers or candidates with telecalling experience are welcome to apply.
• Experience in the travel, tourism, or hospitality industry will be an added advantage.
• Strong communication and interpersonal skills.
• Confident in persuading and influencing customers.
• Basic understanding of travel industry products and services.
• Goal-oriented with the ability to achieve sales targets.
• Good organizational, follow-up, and customer handling skills.
• Prior experience in customer service or sales in the European travel market will be preferred.

Preferred Candidate Profile

• Positive attitude with a customer-focused approach.
• Ability to work independently and as part of a team.
• Strong problem-solving and relationship-building abilities.
• Passion for travel and tourism industry.