Travel Consultant

Switrus Holidays; New Delhi; On-site; INR 200,000 - 400,000; Full time

Job summary

Switrus Holidays is seeking a customer-oriented Travel Consultant in Delhi to generate sales, build strong client relationships, and promote European tour packages. The role requires excellent communication, customer handling, and negotiation skills.

The ideal candidate will manage outbound calls, follow up with leads, and close deals while delivering exceptional service and expert travel advice.

Qualifications

• Excellent verbal and written communication skills.
• Strong interpersonal and relationship-building abilities.
• Solid understanding of travel industry products and services.
• Confidence in persuading and influencing customers.
• Good organizational, follow-up and customer handling skills.

Responsibilities

• Acquire new customers through outbound telecalling.
• Follow up with leads provided to convert into sales.
• Build and maintain healthy relationships with clients.
• Use negotiation and closing techniques to achieve sales targets.
• Understand customer requirements and address queries related to travel products and services.
• Promote and sell European tour packages and related travel services.

Skills

Clear communication

Interpersonal skills

Negotiation skills

Persuasion

Organizational skills

Job description

Travel Consultant Job Description

Overview

We are looking to hire a customer-oriented Travel Consultant to join our team. The ideal candidate will be responsible for generating sales, building strong client relationships, and promoting our travel services and European tour packages. This role requires excellent communication, customer handling, and negotiation skills.

Key Responsibilities

• Acquire new customers through outbound voice process (telecalling).
• Conduct regular follow-ups with the leads provided.
• Build and maintain healthy relationships with clients.
• Use effective negotiation and closing techniques to achieve sales targets.
• Understand customer requirements and address queries related to travel products and services.
• Promote and sell European tour packages and related travel services.

Required Skills & Qualifications

• Freshers or candidates with tele calling experience are welcome to apply.
• Experience in the travel, tourism, or hospitality industry will be an added advantage.
• Strong communication and interpersonal skills.
• Confident in persuading and influencing customers.
• Basic understanding of travel industry products and services.
• Good organizational, follow-up, and customer handling skills.