Travel Consultant

Switrus Holidays; Mumbai; On-site; INR 240,000 - 420,000; Full time

Job summary

Switrus Holidays in Mumbai is seeking a customer-oriented Travel Sales Consultant to generate sales and build client relationships for travel services and European packages. Excellent communication and negotiation skills are essential to succeed in this role.

The candidate should be able to identify customer needs, explain product benefits, and close sales while maintaining strong follow-up with clients and collaborating with other departments to maximize deal closures.

Qualifications

• Freshers or candidates with tele-calling experience (preferably in travel or hospitality).
• Strong communication and interpersonal skills.
• Ability to persuade and influence customers confidently.
• Basic understanding of travel industry products and services.
• Goal-oriented with a proven track record of achieving targets.
• Good organizational and follow-up skills.

Responsibilities

• Acquire new customers through outbound voice process (tele-sales).
• Regular follow-ups with leads provided.
• Maintain healthy relationships with clients.
• Negotiate and close deals successfully.
• Understand customer needs and respond to product/service queries.
• Promote travel services and European packages.
• Collaborate with other departments to close more deals.
• Connect with prospects through their preferred communication channels.

Skills

Tele-calling

Communication

Persuasion

Travel products

Target oriented

Follow-up skills

Job description

We are looking to hire a customer-oriented Travel Sales Consultant.

The ideal candidate will be responsible for generating sales, building client relationships, and promoting our travel services and European packages. This role requires excellent communication and negotiations skills.

Duties & Responsibility

• Acquire new customers through, out bound Voice Process (Tele-Sales)
• Must do regular follow ups with the leads provided.
• Must maintain healthy relation with the clients.
• Must have good negotiation & closing techniques.
• Understanding customer needs and answering their queries related to products or services.
• Must have good Sales skills preferably from Tours and Travel industry
• Must have experience in Customer Service and Sales experience in European Market will be preferred.
• Work with other departments of the organization to close more deals.
• Connecting with prospective customers through their preferred means of communication.
• Explain the features and benefits of the products and services to a prospect.
• Acquire required customer information for the sales process.

Required Skills and Qualifications:

• Freshers or candidates with tele-calling experience (preferably in the travel or hospitality industry).
• Strong communication and interpersonal skills.
• Ability to persuade and influence customers confidently.
• Basic understanding of travel industry products and services.
• Goal-oriented with a proven track record of achieving targets.
• Good organizational and follow-up skills