Travel Agent/ Travel Sales Executive

Holiday Hut; Delhi; Presencial; INR 250 000 - 420 000; Tempo integral

Resumo da oferta

Holiday Hut in Delhi is seeking a Travel Agent / Travel Sales Executive to join the on-site team in Rohini. You will consult with customers to tailor travel experiences, propose packages, and manage reservations for flights, hotels, and activities.

The role requires strong sales skills, attention to detail and excellent communication to ensure a smooth customer journey and repeat business.

Qualificações

• Experience in making reservations for flights, hotels and packages.
• Strong customer service and problem-solving abilities.
• Familiar with car rental coordination and ground travel services.
• Proven sales skills including upselling and achieving targets.

Responsabilidades

• Consult with customers to understand travel preferences, budgets and schedules.
• Propose suitable holiday packages and travel solutions.
• Handle inquiries, prepare quotations and process reservations.
• Coordinate travel arrangements including flights, hotels, transfers and car rentals.
• Maintain accurate records in booking systems and follow up with customers.
• Achieve sales targets and promote special offers in collaboration with the team.

Conhecimentos

Reservations

Customer Service

Car Rental

Sales Skills

Destinations Know-How

Booking Tools

Formação académica

Travel/Hospitality/Business Diploma

Ferramentas

Booking Platforms

Travel Platforms

Office Software

Descrição da oferta de emprego

Holiday Hut is a leading travel agency based in Delhi, offering both international and domestic holiday packages at competitive prices. The company focuses on providing value-driven travel solutions tailored to diverse customer needs. Team members work in a dynamic environment that emphasizes customer satisfaction, attention to detail, and reliable travel planning. Holiday Hut’s growing client base provides opportunities to engage with a wide range of destinations, travel products, and traveler profiles.

Role Description

This is a full-time, on‑site Travel Agent / Travel Sales Executive role based in Rohini. The role involves consulting with customers to understand their travel preferences, budgets, and schedules, and then proposing suitable holiday packages and travel solutions. Daily tasks include handling inquiries, preparing quotations, processing reservations for flights, hotels, and holiday packages, and coordinating travel arrangements such as transfers and car rentals. The Travel Agent / Travel Sales Executive will manage bookings, follow up with customers, provide after‑sales support, and maintain accurate records in booking systems. The role also includes achieving sales targets, promoting special offers, and collaborating with team members to ensure a smooth customer experience and efficient service.

Qualifications

• Strong skills in Reservations and Travel Arrangements, including flights, hotels, and holiday packages.
• Demonstrated Customer Service abilities, with a focus on clear communication and problem-solving.
• Experience with Car Rental coordination and related ground travel services.
• Proven Sales skills, including upselling, cross‑selling, and meeting revenue targets.
• Knowledge of popular domestic and international destinations and basic geography.
• Comfort using booking tools, travel platforms, and standard office software.
• Ability to work on‑site in Rohini, manage time effectively, and handle multiple inquiries simultaneously.
• Prior experience in a travel agency or tourism‑related role is beneficial; a relevant diploma or degree in travel, hospitality, or business is an advantage.