Travel Advisor / Senior Travel Advisor

Teletext India; Hyderabad; On-site; INR 240,000 - 360,000; Full time

Benefits offered by this job

Fantastic incentives

Job summary

Teletext India is seeking a proactive Sales Advisor to drive worldwide holiday bookings. You will nurture customer journeys from enquiry to post-sale follow-up, offering exceptional service and tailoring trips to individual preferences.

Ideal candidates have 1+ year of sales experience, a passion for travel, and a proven ability to exceed targets. The role involves both phone conversations and occasional digital interactions, with incentives for top performers and career growth opportunities.

Qualifications

• Any Graduate or Diploma from a recognized university.
• At least 1+ year of sales experience with a track record of exceeding targets and KPIs.
• Experience in UK/US sales or upselling is advantageous.

Responsibilities

• Listen to customers, build relationships, and maximise service sales opportunities.
• Handle bookings primarily over the phone and via digital channels as needed.
• Provide excellent service to new and existing clients and achieve KPIs (conversion, revenue, service).
• Use the booking engine and tools to create tailor-made trips for customers.
• Continuously learn and seek ways to improve customer journeys and outcomes.

Skills

Sales background

Relationship building

Attention to detail

Self-motivated

Commission earning

Education

Any Graduate/Diploma

UK/US Sales/Upselling experience

Job description

Job Purpose

As a Teletext Sales;Advisor, individual will create and sell;worldwide holidays, and he/she will own their customers journey from start to finish; from enquiry to welcoming them back onto home and provider exceptional customer service to our loyal customers.

Key Responsibilities

• Individual will be responsible for carefully listening to our customers- new and loyal repeat clients, building a relationship with them, and then maximizing service sales opportunities.;We pride ourselves on really understanding our holidays and our customers and matching their requirements to the perfect trip, something our customers will always remember.
• This will primarily be over the phone, but also very occasionally via digital channels.
• Should provide excellent customer service to all clients whether new or existing
• Achieving pre-set KPIs including, but not limited to, handling time, conversion, revenue, and service.
• Using the booking engine and all tools provided to create perfect tailor-made trips
• Taking responsibility for your own learning; always seeking out new ways to learn and grow, for your own and the companies benefit.
• Be solutions focused, always finding ways to do things better for our customers, our business, and our colleagues.

Key Skills and Experience

• Someone who enjoys building relationships, have a sales background and is;motivated and focused with good attention to detail.
• Previous travel industry experience preferred but not essential
• Knowledge passion for worldwide popular tourist destinations
• Excellent attention to detail and accuracy
• Be self-motivated and dedicated to building a repeat customer base;and earn commission
• Make the most of every;single genuine sales enquiry received.
• Exceed sales targets and;KPIs;set;by the company,
• Manage own time effectively; theres a lot to do before, during and after the customer journey.

Person Specification

• Our Sales Advisors not only have a hunger for sales but also a real genuine passion for making their customers booking journey as seamless as possible and;to deliver amazing service.
• Previous 1 to 6 Years Sales Service experience is necessary, but this does not have to be in travel.
• Previous experience in travel and international voice process is desirable.
• Flexible to work over a seven-day period, rotational shifts and offs.
• Flexible to work six-day week during peak booking periods

Education Qualifications Experience Level

• Any Graduate/ Diploma from a recognized university.
• A minimum of 1+ years of sales experience, with a proven record of accomplishment of exceeding sales targets and KPIs.
• Have prior experience in UK/US Sales/Upselling.

What we can offer you

• A responsible organization that cares about its people- employees and customers.
• Encouragement to take initiative and try something new and different.
• The opportunity to visit our destinations and experience our holidays (for best performers)
• Supportive environment from both colleagues and Management.
• Ongoing mentoring, development and call coaching
• Attractive Salary.
• Fantastic Incentives.
• Opportunities for Career Growth.
• Collaborative and Supportive Work Environment.
• Comprehensive Training and Development Programs.
• Location: Kondapur, Hyderabad