Transition Manager (Advertising Operations)

iOPEX; Chennai District, Bengaluru; On-site; INR 2,500,000 - 4,500,000; Full time

Job summary

iOPEX in India seeks a Transition Manager to own onboarding of new clients and expansions into stable delivery. You will lead the transition methodology, knowledge transfer, and coordinate hiring and tooling for ramping engagements, ensuring a predictable move from contract to steady-state delivery.

The role requires 8-10 years in transition and onboarding for managed services, with multi-site, global time-zone experience and strong PMO discipline to drive successful transitions.

Qualifications

• 8-10 years in transition / onboarding for managed services.
• Multiple service transitions delivered to steady state.
• Strong PMO, knowledge-transfer and stakeholder-management discipline.
• Ad-operations / martech delivery exposure.
• Global time-zone overlap.

Responsibilities

• Own the transition methodology and playbook.
• Run new-client onboarding from contract sign to steady state.
• Manage knowledge transfer, shadowing and reverse-shadowing.
• Coordinate hiring, tooling and access with support functions.
• Track transition milestones, risks and exit criteria to business-as-usual.
• Hand over cleanly to the account delivery team.

Skills

Transition mgmt

PMO discipline

Onboarding experience

Stakeholder mgmt

Ad-operations / martech

Global time zones

Job description

Transition Manager

Experience: 8-10 years

About the role: We are looking for a transition specialist to own the onboarding of new clients and scope expansions into stable, steady-state delivery. This is the phase where managed-services relationships are won or lost, and you will own the disciplined movement of every new engagement from contract signature to a smoothly running, service-level-meeting operation. You will own the transition methodology, run knowledge transfer and shadowing, and coordinate the hiring, tooling and access a new engagement needs to ramp. This role suits a structured, PMO-minded operator who takes pride in a predictable ramp.

Key Responsibilities:

• Own the transition methodology and playbook
• Run new-client onboarding from contract sign to steady state
• Manage knowledge transfer, shadowing and reverse-shadowing
• Coordinate hiring, tooling and access with support functions
• Track transition milestones, risks and exit criteria to business-as-usual
• Hand over cleanly to the account delivery team

Required Skills & Experience:

• 8-10 years in transition / onboarding for managed services
• Multiple service transitions delivered to steady state
• Strong PMO, knowledge-transfer and stakeholder-management discipline
• Ad-operations / martech delivery exposure
• Global time-zone overlap