Transition Architect (Presales)

Tata Consultancy Services; Chennai; On-site; INR 1,200,000 - 1,500,000; Full time

Job summary

A leading IT services provider in Chennai is seeking a Transition Manager to manage transition engagements effectively. The ideal candidate should possess strong communication and organizational skills, along with an in-depth understanding of transition methodologies. This full-time role requires collaboration with stakeholders and the ability to improve transition offerings in various bids across geographies.

Qualifications

• Ideal candidates should have excellent communication, customer interaction ability, and organizational skills.
• Strong analytical skills and attention to detail are required.
• In-depth understanding of transition methodologies and Sales Process cycles is necessary.

Responsibilities

• Manage submission delivery expectations and timely responses in transition engagements.
• Collaborate with stakeholders and address issues in a timely manner.
• Build and develop transition methodology and toolkit based on company methods.

Skills

Excellent communication

Customer interaction

Organizational skills

Analytical skills

Attention to detail

Pre-Sales/Sales experience

Presentation skills

Job description

Overview

Role Definition: Ideal candidates should have excellent communication, customer interaction ability and organizational skills and have the ability to design the timeline solution and strategic documentation. Strong analytical skills and attention to detail, good understanding of RFP/RFIs, with knowledge of Service Transition. The candidate will have an in-depth understanding of transition methodologies and Sales Process cycles. Pre-Sales / Sales experience with good presentation skills. Candidate should have past experience on Transition manager / Program Manager / SDM or relevant Transition experience. Exposure to infrastructure services with client handling is a major advantage.

Responsibilities

• Manage submission delivery expectations and timely response in all transition engagements.
• Manage and contribute to the delivery of small to large bids independently with new ideas on the table to improve transition offerings.
• Understand the presales work culture and experience in managing transition solutions for various bids across geographies.
• Collaborate with stakeholders in the bid, understand the requirements and solution of each service tower and progress towards Transition Plan, addressing any issues in a timely manner.
• Recognize and resolve customer pain areas in any past transitions/delivery – implement them in your solutions where necessary.
• Build and develop the transition methodology and toolkit, based on TCS methods.
• Actively participate in the bids as a transition specialist, highlight any project risks and issues and recommend solutions to effectively overcome these.
• Promote skills and knowledge share, investing new ideas and skills into the core technology team.

Qualifications

• Excellent communication, customer interaction, and organizational skills.
• Ability to design timelines, solutions, and strategic documentation.
• Strong analytical skills and attention to detail.
• Good understanding of RFP/RFIs, with knowledge of Service Transition.
• In-depth understanding of transition methodologies and Sales Process cycles.
• Pre-Sales/Sales experience with solid presentation skills.
• Past experience as Transition Manager, Program Manager, SDM, or other relevant transition roles.
• Exposure to infrastructure services with client handling is an advantage.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology, Engineering, and Other

Industries

• IT Services and IT Consulting