Transition Architect (Presales)

Tata Consultancy Services; Bengaluru; On-site; INR 1,500,000 - 2,000,000; Full time

Job summary

A leading IT services firm in Bangalore is seeking a Transition Manager to oversee delivery expectations and enhance transition methodologies. Ideal candidates should possess excellent communication, analytical skills, and have experience in transition roles. This full-time position is crucial for managing submissions and collaborating with stakeholders across various service towers.

Qualifications

• Experience as a Transition Manager, Program Manager, or similar roles.
• Strong understanding of RFP/RFIs.
• Exposure to infrastructure services with client handling.

Responsibilities

• Manage submission delivery expectations and response times.
• Contribute to delivery of bids with innovative ideas.
• Understand presales culture and transition solutions.

Skills

Excellent communication skills

Customer interaction skills

Strong organizational ability

Analytical skills

Attention to detail

Knowledge of Service Transition

Sales process understanding

Presentation skills

Job description

Overview

Ideal candidates have excellent communication and customer interaction skills, strong organizational ability, and experience designing timelines, solutions, and strategic documentation. They possess strong analytical skills, attention to detail, and a solid understanding of RFP/RFIs, with knowledge of Service Transition. They should have an in-depth understanding of transition methodologies and sales process cycles, with pre-sales/sales experience and good presentation skills. Experience as a Transition Manager, Program Manager, SDM, or similar transition roles is preferred. Exposure to infrastructure services with client handling is a major advantage.

Responsibilities

• Manage submission delivery expectations and timely response in all transition engagements
• Manage and contribute to the delivery of small to large bids independently with new ideas on the table to improve transition offerings
• Understand the presales work culture and experience in managing transition solutions for various bids across geographies
• Collaborate with stakeholders in the bid, understand the requirements and solution of each service tower and progress towards Transition Plan, addressing any issues in a timely manner
• Recognize and resolve customer pain areas in any past transitions/delivery — implement them in your solutions where necessary
• Build and develop the transition methodology and toolkit, based on TCS methods
• Actively participate in the bids as a transition specialist, highlight any project risks and issues and recommend solutions to effectively overcome these
• Promote skills and knowledge share, investing new ideas and skills into the core technology team

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology, Engineering, and Other

Industries

• IT Services and IT Consulting