Transition Architect (Presales)

Tata Consultancy Services; Mumbai Suburban; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

A leading IT services firm in Mumbai is seeking a Transition Manager to oversee submission delivery and enhance transition offerings. The ideal candidate will possess strong communication and organizational skills, with experience in managing transition solutions. This full-time position targets mid-senior level candidates who will actively collaborate with stakeholders and address customer pain points during transition engagements.

Qualifications

• Experience in transition management or program management.
• Knowledge of Service Transition and presales work culture.
• Exposure to infrastructure services with client handling.

Responsibilities

• Manage submission delivery expectations for transition engagements.
• Contribute to the delivery of bids with innovative ideas.
• Collaborate with stakeholders to understand service requirements.

Skills

Excellent communication

Customer interaction ability

Organizational skills

Analytical skills

Attention to detail

Presentation skills

Job description

Role Definition: Ideal candidates should have excellent communication, customer interaction ability and organizational skills and have the ability to design the timelines solution and strategic documentation. Strong analytical skills and attention to detail good understanding of RFP/RFIs, with knowledge of Service Transition. The candidate will have an in-depth understanding of transition methodologies, Sales Process cycles. Pre-Sales /Sales experience with good presentation skills. Candidate should have past experience on Transition manager / Program Manager/SDM or relevant Transition experience. Exposure to infrastructure services with client handling to be considered a major advantage.

Responsibilities

• Manage submission delivery expectations and timely response in all transition engagements
• Manage and contribute to the delivery of small to large bids independently with new ideas on the table to improve transition offerings
• Understand the presales work culture and experience in managing transition solutions for various bids across geographies
• Collaborate with stakeholders in the bid, understand the requirements and solution of each service tower and progress towards Transition Plan, addressing any issues in a timely manner
• Recognizing and resolving customer pain areas in any past transitions/delivery– implement them in your solutions where necessary
• Build and develop the transition methodology and toolkit, based on TCS methods
• Actively participate in the bids as a transition specialist, highlight any project risks and issues and recommend solutions to effectively overcome these
• Promote skills and knowledge share, investing new ideas and skills into the core technology team

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology, Engineering, and Other

Industries

• IT Services and IT Consulting