Training Specialist | Sonipat (F&B Trainer)

Sodexo; Sonipat; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Sodexo in India is seeking an experienced Learning and Development Manager to lead training initiatives across hotel, hospitality, and F&B operations. The role focuses on designing and delivering programs that enhance employee growth and align with organizational goals.

The ideal candidate has 5+ years in training and development within Hotel/FMCG HR, strong LMS proficiency, and outstanding presentation and leadership skills.

Qualifications

• Bachelor's degree in Hotel Management or HR; master's preferred.
• At least 5 years of experience in day-to-day training and development in Hotel/FMCG Industry, HR or a related field.
• Proficiency in LMS, project management tools, and training content authoring software.

Responsibilities

• Oversee and manage training programs to support employee growth.
• Design and implement training programs including adult learning and e-learning.
• Identify competencies and training needs across departments through assessments.
• Collaborate with HR, department heads, and L&D specialists to tailor learning solutions.
• Create instructional materials and modules for online courses and sessions.
• Oversee LMS administration and keep courses up to date.
• Evaluate training effectiveness using metrics and feedback.

Skills

F&B Operations

Learning & Development

Program design

LMS

Content creation

Stakeholder collaboration

Adult learning theory

Presentation skills

Leadership

Education

Bachelor’s in Hotel Management or HR

Master’s degree preferred

Tools

LMS

Project management tools

Authoring software

Job description

Key responsibilities

Training and development within the Hotel, Hospitality, Food Services, F&B Operations. The core duties of a Learning and Development Manager include overseeing and managing training programs to support employee growth. This role ensures that learning experiences are effective and aligned with organizational objectives.

• Candidates with prior experience as an F&B Operations Trainer or in food service operations training preferred.


• Training needs assessment. Conduct assessments to identify competencies and training needs across departments, using data to prioritize learning initiatives.


• Program design and implementation. Develop and implement training programs, including adult learning and e-learning methodologies, ensuring alignment with the organizations goals.


• Collaboration with stakeholders. Work closely with human resources, department heads, and learning and development specialists to create tailored learning solutions.


• Content creation. Design instructional materials and modules based on learning principles and learning strategies, authoring content for online courses, learning materials, and training sessions.


• Learning management systems (LMS). Oversee the administration of LMS, ensuring that training courses and modules are accessible and up to date.


• Evaluation and reporting. Measure the effectiveness of training programs through metrics and feedback, making adjustments to improve learning outcomes.

Qualifications and skills

Candidates should have a blend of educational qualifications, work experience, and technical and interpersonal skills to excel in the role of a Learning and Development Manager.

• Education: A bachelors degree in Hotel Management/HR; a masters degree is preferred.


• Work experience: At least 5 years of experience in day-to-day training and development in Hotel/FMCG Industry, human resources, or a related field.


• Technical skills: Proficiency in LMS, project management tools, and authoring software for training content is essential.


• Soft skills: Strong presentation skills, interpersonal abilities, and leadership skills to effectively guide learners through various learning experiences.