Associate General Manager Learning & Development -Hyderabad

Croma; Hyderabad; On-site; INR 4,000,000 - 6,000,000; Full time

Job summary

Croma is seeking an AGM - Learning (Sales) to lead the execution of sales learning programs within a defined zone, ensuring alignment with national Sales Academy guidelines and close collaboration with zonal sales leadership to address regional needs.

The role covers zonal planning and execution, training delivery across in-person, virtual, and on-the-job formats, logistics readiness, and ongoing coaching to boost learner engagement and retention.

Qualifications

• Bachelor’s/Master’s degree in HR, Business Administration, Psychology or related field.
• 8–10 years in learning & development with at least 2–3 years in sales training.
• Experience in FMCG/retail preferred.
• Develop and implement comprehensive learning strategies to drive business growth and employee development.

Responsibilities

• Develop and implement comprehensive learning strategies to drive growth and employee development in FMCG.
• Design, deliver, and evaluate leadership training programs for senior executives to enhance their skills in coaching, communication, and team management.
• Collaborate with stakeholders to identify skill gaps and develop targeted training solutions to address them.
• Manage a team of trainers/facilitators to ensure effective execution of training initiatives.

Skills

L&D strategy

Sales training

Leadership development

Coaching

Team management

Training calendar planning

Education

Bachelor’s/Master’s degree in HR/BA/Psychology

Job description

Roles and Responsibilities :

The AGM - Learning (Sales) is responsible for driving the execution of sales learning programs within specific zone/s. The role ensures localized/zonal training delivery aligned with national Sales Academy guidelines and collaborates with zonal sales leadership to address unique regional sales training needs.

Primary Responsibilities

Zonal Learning Planning & Execution

• Implement zonal sales training calendar based on national guidelines


• Identify local training needs and customize content to reflect regional priorities


• Coordinate with trainers and facilitators for timely and high-quality learning delivery in alignment with guidelines of the national Sales Academy

Training Facilitation & Oversight

• Monitor the facilitation of training sessions across formats: in-person, virtual, and on-the-job


• Ensure logistics, materials, and trainer resources are in place for each program


• Support trainers in driving learner engagement and knowledge retention

Stakeholder Management

• Liaise with Zonal Sales Head and Store Managers to ensure zonal sales learning priorities are met


• Partner with Section Head – Learning (Sales) and Team Member(s) Learning – (Sales) for smooth implementation of training programs


• Capture feedback from field teams to inform continuous improvements

Training Metrics & Impact Tracking

• Monitor attendance, feedback, and performance impact of training initiatives


• Track zone-level training KPIs and report on progress to Section Head - Learning (Sales) and Vertical Head - Learning


• Recommend changes to programs based on data insights and business feedback

Team Management & Coaching

• Supervise team members within the allocated zone.


• Support team capability development and performance enhancement


• Facilitate peer learning and sharing of best practices

External Interfaces

Internal Interfaces

Industry Associations & Certification Bodies

HR Team

Training & Development Vendors

Zonal Sales Heads

HR Technology & Assessment Vendors

Finance

Executive Education Institutes

Sales SMEs, Consultants, Learning Networks

Job Specifications

Bachelor’s/Master’s degree in Human Resources, Business Administration, Psychology or a related field

Minimum 8-10 years of experience in learning & development, with at least 2-3 years exposure in sales training, preferably in the retail or consumer-driven industry.

• Develop and implement comprehensive learning strategies to drive business growth and employee development in the FMCG industry.


• Design, deliver, and evaluate leadership training programs for senior executives to enhance their skills in coaching, communication, and team management.


• Collaborate with stakeholders to identify skill gaps and develop targeted training solutions to address them.


• Manage a team of trainers/facilitators to ensure effective execution of training initiatives.

Job Requirements :

• 9-18 years of experience in Learning & Development or related field (FMCG industry preferred).


• Proven track record in developing and implementing successful learning strategies that drive business results.


• Strong expertise in areas such as coaching, development, execution, leadership training, team management, training calendar planning.