Training Manager (Retail)

Nilkamal; Mumbai; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Nilkamal is seeking a Training Manager to assess needs, design content, and drive onboarding across retail stores. The role involves developing LMS modules, evaluating program effectiveness, and maintaining compliance records. You will collaborates with HR and product teams to align training with business goals.

Willingness to travel extensively across the territory is required, and you will lead programs to build talent pipelines in line with HR policies.

Qualifications

• Experience in designing and delivering corporate training programmes.
• Ability to create engaging content aligned with product/HR goals.
• Strong capability to assess training effectiveness via metrics.

Responsibilities

• Assess training needs across retail store formats.
• Design and develop content and deliver training programs for Sales and service teams.
• Develop content on products and services in alignment with buying team and other departments.
• Coordinate onboarding program for new employees.
• Evaluate training effectiveness through assessments, feedback and performance metrics.
• Maintain training records in compliance with requirements.
• Stay updated on industry trends and learning technologies.
• Create performance ladder system across store levels.
• Develop programs to build talent pipeline per HR policies.
• Develop LMS modules to scale training across business.

Skills

Training needs assessment

Content development

Delivery of training

LMS modules

Tools

LMS

Job description

Hello,

Greetings!!

Hope you are doing great

PFB JD for your reference. (It can be extended).

1. Assess Training needs across retail store formats
2. Design and develop content and deliver training programs for Sales and service team
3. Develop content on products and services in alignment with the respective buying team as well as other departments.
4. Coordinate for onboarding program of new employees
5. Evaluate training effectiveness through assessments, feedback and performance metrics.
6. Maintain training records in accordance with the compliance requirements.
7. Stay updated on industry trends, learning technologies and best practices.
8. Create performance ladder system across various levels in the retail stores.
9. Develop programs for developing talent pipeline in alignment with the HR policies.
10. Developing training programs for store teams/regional teams and support staff.
11. Develop LMS modules to take care of increasing scale of business.

Note: Willingness to travel extensively across the territory as per the travel plans.

Regards,

Priyanka M