Retail Training Manager- Coimbatore

APAC Talent Attraction

Coimbatore District

On-site

INR 600,000 - 800,000

Full time

14 days+

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Job summary

A leading learning solutions company is seeking experienced retail trainers in Coimbatore. This role requires 5-6 years of overall experience with 2-3 years in retail training, specifically from the Jewelry/Fashion/apparel domain. Excellent verbal communication skills and the ability to travel extensively across India are essential. Responsibilities include enhancing store productivity, executing training sessions, and maintaining high-quality delivery standards. Candidates should be proactive with strong business acumen and customer focus.

Qualifications

Need matured individuals with in-store experience of Retail training.
Overall required experience: 5 to 6 years.
2-3 years retail training experience required.
Max age limit: 32.
Need trainers from the Jewelry/Fashion/apparel domain only.
Excellent communication in Verbal English/local language.
Extensive traveling is required/Pan India.

Responsibilities

Align with the Zone and build strong relationships with stakeholders.
Create Pre Journey plans in consent with stakeholders.
Work on identified stores to improve productivity.
Execute 24 Training Man Days every month.
Create daily reports in the Training Portal.
Enhance individual performances.
Share post-training reports within 24 hours of completion.
Regularly share market challenges.
Update with latest products and processes.
Ensure effective & quality training delivery for every program.
Maintain trainer audit score >= 4.0 out of 5.
Map productivity of trained sales role holders and measure impact.

Skills

Retail training experience

Effective communication

Team player

Basic data analytical skills

Business acumen

Customer focus

Job description

One of the most admiring learning solutions companies in India and Africa, providing end to end new age learning solutions to 400+ Corporate clients across this region.

We have over 3,000 learning and development specialists and their domain expertise in across 21 industry verticals.

In terms of accolades, we have one Brandon Hall Gold Award for best unique sales training program in 2021, we are one of top 11 among India's great places to work in, 2019.

Job Description

The Role is developed to serve the client with various Products & Skill set training delivery. This role, working closely with Zonal business team, is accountable for ensuring that Quality delivery and self KPIs are managed and improved. Identify critical opportunities for improvement within the various parts of the organization, and enable addressing the same. Be the custodian of the customer, within the organization, in terms of facilitating action on VoC to enhance customer experience.

Should be aligned with the Zone and have strong relationship with the stake holders at the zone
Create Pre Journey plan in consent with the Stake holders
Work on the Identified stores and increase the productivity as compared to previous month
Should execute 24 Training Man Days every month
Create Daily Reporting in the Training Portal
Focus on working with Individual to enhance performance.
Post Training reports to be shared within 24 hours of the batch completion
Market Challenges to be shared regularly
To keep oneself updated with the latest Products, Processes
To have effective & Quality Training Delivery for every single training program
Trainer Audit Score to be >=4.0 out of 5
Mapping Productivity of the Trained Sales Role holder and measuring the Impact

Qualifications