Training Manager

Kalyan Jewellers; Thrissur; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Kalyan Jewellers is hiring a Training Manager to lead learning and development initiatives across our retail showrooms. You will design programs, create materials, and deliver training to enhance product knowledge and customer service.

Collaborating with regional leaders, you will drive performance and engagement, assess training impact, and ensure consistent capability development across all showrooms in India.

Responsibilities

• Designing comprehensive training programs aligned to showroom needs.
• Creating training content and learning materials for sales and service.
• Delivering product, sales, customer service, and leadership training.
• Evaluating the impact of training through metrics and feedback.
• Collaborating with leaders to identify regional training needs.
• Driving employee performance, engagement, and capability development across regions.

Job description

Job Summary

We are hiring a Training Manager to lead learning and development initiatives across our retail showrooms.

Responsibilities

• designing training programs
• creating training content and learning materials
• conducting product, sales, customer service, and leadership training
• evaluating training effectiveness
• working closely with business leaders to identify training needs
• driving employee performance, engagement, and capability development across regions