Sales Trainer

apna Advantage; Bengaluru; On-site; INR 600,000 - 1,000,000; Full time

Benefits offered by this job

Competitive compensation

Growth opportunities

Collaborative culture

Job summary

apna Advantage is seeking a Learning & Development professional to design and deliver comprehensive training programs covering onboarding, product knowledge, sales skills, and behavioral competencies. The role focuses on creating engaging content, coaching, and ensuring content aligns with business goals.

The ideal candidate will have 2–4 years in L&D or related fields, strong facilitation and stakeholder management skills, and proficiency with CRM and LMS tools to drive learning outcomes.

Qualifications

• Bachelor's degree in any discipline.

Responsibilities

• Design, develop, and deliver training programs covering onboarding, product knowledge, sales skills, process training, communication skills, and behavioral competencies.
• Conduct new hire onboarding sessions covering company policies, products, processes, CRM tools, and role-specific expectations.
• Create engaging learning content, including training decks, playbooks, SOPs, assessments, role plays, call simulations, and e-learning modules.
• Collaborate with business stakeholders to ensure training content remains updated and aligned with business objectives.

Skills

Learning & Development

Sales Training

Facilitation

Stakeholder management

Analytical mindset

Education

Bachelor's degree in any discipline

Tools

CRM platforms

LMS tools

PowerPoint

Canva

Job description

Responsibilities

• Design, develop, and deliver training programs covering onboarding, product knowledge, sales skills, process training, communication skills, and behavioral competencies.
• Conduct new hire onboarding sessions covering company policies, products, processes, CRM tools, and role‑specific expectations.
• Create engaging learning content, including training decks, playbooks, SOPs, assessments, role plays, call simulations, and e‑learning modules.
• Collaborate with business stakeholders to ensure training content remains updated and aligned with business objectives.

Coaching & Performance Improvement

• Conduct coaching sessions focused on sales effectiveness, communication skills, customer interactions, and process adherence.
• Review calls, audits, and performance data to identify skill gaps and provide actionable feedback.
• Support managers in driving employee performance through targeted learning interventions.
• Track training effectiveness through key metrics such as onboarding effectiveness, training completion, quality scores, productivity ramp‑up, and learner engagement.

Process & Quality

• Standardize training processes, knowledge resources, and learning frameworks across teams.
• Conduct regular refresher training programs on product updates, process changes, CRM enhancements, and organizational initiatives.
• Partner with Operations, Sales, Product, and HR teams to identify learning needs and drive continuous capability development.

Key Requirements

• Bachelor's degree in any discipline.

Experience

• 2–4 years of experience in Learning & Development, Training, Sales Training, Product Training, Process Training, or Talent Development.
• Experience delivering sales training, product training, process training, communication coaching, and behavioral training.
• Strong facilitation, presentation, and stakeholder management skills.
• Proficiency in CRM platforms, LMS tools, PowerPoint, Canva, and other learning technologies.
• Analytical mindset with the ability to use performance data to drive learning outcomes.
• High energy, adaptability, and a passion for developing people.

What Join Us

• Opportunity to build and scale learning initiatives in a high‑growth environment.
• Exposure to cross‑functional stakeholders and diverse business functions.
• Collaborative, learning‑focused culture with strong career growth opportunities.
• Competitive compensation, benefits, and a meaningful opportunity to impact employee success.