Role & responsibilities
Job Description (Training Manager- Banca Channel)
Job Title Training Manager
Level Senior Executive
Channel Agency Channel
Key accountability
- Conducts training programs for all skill levels, including basic sales skills, as well as advanced
- Sales techniques, Point of Sales & Captive call-center environment.
- Provides on the job hand holding to help the sales executives overcome objections, and teach
- Consultative selling techniques.
- Should identify training needs and implement centrally/regionally driven comprehensive training program and R&R initiatives for the sales staff.
- xMust be Ready for field-based Sales Training
- Must own and drive performance culture, also, provide regular performance feedback and red flag the low performers.
- Must be available as a resource for various sales team members, who may need help for additional training for some various projects.
- Should adhere to planned training calendar and maintain monthly dashboards & daily reports
- Oversee and improves on overall grooming and presentation of the sales personals.
- Must take ownership of (0-6) months executives in terms of Product, Policy & Process Knowledge
Key customers / stakeholders
- Clients
- Area Manager, Training Manager, Channel Ops, Relationship Manager from TM vendors
Reporting Manager Regional Training Manager
Qualification At least Graduation (MBA preferred)
Experience
- At least 1 year of experience in Insurance Training. Experience in Life Insurance with excellent communication skill would be an added advantage.
- Own Conveyance is must.
Preferred candidate profile