Regional Training Manager

Aditya Birla Capital; Assam; On-site; INR 700,000 - 1,200,000; Full time

Job summary

Aditya Birla Capital in Assam seeks a regional training professional to develop and execute the bancassurance training calendar, covering induction, product knowledge, sales processes, and soft skills. The role involves training bank staff, Relationship Managers, and sales teams to enhance product knowledge, sales techniques, and compliant customer engagements.

You will perform Training Need Analysis, collaborate with regional leaders, and monitor effectiveness through assessments and KPIs.

Qualifications

• ,

Responsibilities

• Develop regional training calendar and execute it.
• Travel across the region to conduct branch/cluster training.
• Develop training content, presentations, role plays, case studies, and quizzes.
• Monitor training effectiveness via assessments, feedback, field observations and KPIs.
• Support new product launches and regulatory changes.
• Coach sales managers and branch teams on field execution and cross-selling.

Skills

Training delivery

Stakeholder management

Curriculum design

Assessment & analytics

Public speaking

Content creation

Tools

PowerPoint

LMS

Job description

• Develop and execute the regional training calendar for bancassurance teams.
• Conduct induction, product, sales-process, soft-skills, and regulatory/compliance training.
• Train bank branch staff, Relationship Managers, Sales Managers, and insurance sales teams.
• Improve product knowledge, sales skills, objection handling, cross-selling, and customer engagement.
• Conduct Training Need Analysis (TNA) based on business and performance gaps.
• Partner with Regional/Zonal Business Heads and bank stakeholders to identify capability gaps.
• Monitor training effectiveness through assessments, feedback, field observations, and business KPIs.
• Conduct refresher and remedial training for underperforming branches/teams.
• Develop training content, presentations, role plays, case studies, quizzes, and digital learning modules.
• Support new product launches and changes in processes, policies, and regulatory requirements.
• Coach sales managers and branch teams on field execution and sales conversion.
• Maintain training MIS and provide periodic reports on coverage, effectiveness, and outcomes.
• Ensure training programs are aligned with the organization's compliance and customer-centricity standards.
• Travel extensively across the assigned region to conduct branch/cluster-level training.