Trainer

SHAI; Chennai District; On-site; INR 900,000 - 1,500,000; Full time

Job summary

SHAI is seeking an experienced Training Development & Delivery specialist to build and deliver comprehensive medical coding education. You will design manuals, slides, quizzes, and hands-on sessions covering ICD-10, CPT, HCPCS, coding software, and billing procedures.

The role requires guiding coders through HIPAA compliance, audits, and ongoing skills improvement, using lectures, workshops, webinars, and e-learning.

Qualifications

• High school diploma or equivalent; an Associate’s or Bachelor’s degree in Health Information Management or Coding preferred.
• CPC (AAPC) or CCS (AHIMA) certification is required.
• 6+ years of medical coding experience, with at least 2 years in training or mentoring.
• Experience with medical coding software and EHR systems is highly desirable.

Responsibilities

• Develop training materials, including manuals, slides, and quizzes.
• Conduct hands-on training for new coders on ICD-10, CPT, HCPCS, and billing procedures.
• Provide refresher courses and ongoing education to keep coders up-to-date.
• Utilize lectures, workshops, webinars, and e-learning to fit learning styles.
• Monitor coder performance through audits and assessments.
• Offer one-on-one coaching to improve accuracy and productivity.
• Stay current on updates to coding systems and regulations.
• Prepare reports on training outcomes and progress for management.
• Collaborate with supervisors and departments to align training with requirements.
• Troubleshoot coding queries and provide ongoing support.

Skills

Medical coding knowledge

Training program design

Public speaking

Mentoring & coaching

EHR & coding software

Education

Bachelor’s degree in Health Information Management or related

CPC (AAPC)

CCS (AHIMA)

Tools

EHR systems

Coding software

Job description

Job Description:

Key Responsibilities:

Training Development & Delivery:

• Develop comprehensive training materials, including manuals, slides, and quizzes, to support medical coding education.
• Conduct hands-on training for new coders, covering essential coding systems (ICD-10, CPT, HCPCS), coding software, and billing procedures.
• Provide refresher courses and ongoing education for current coders to ensure they are up-to-date with the latest coding guidelines and regulations.
• Utilize various teaching methods such as lectures, workshops, webinars, and e-learning modules to accommodate different learning styles.

Trainer for Coding Accuracy & Compliance:

• Ensure all trainees and coders understand and adhere to current coding standards, including HIPAA compliance, Medicare and Medicaid rules, and payer-specific requirements.
• Monitor and assess coder performance through coding audits, assessments, and practical evaluations.
• Provide one-on-one coaching and mentoring to coders, addressing areas of difficulty and improving coding accuracy and productivity.
• Facilitate problem-solving sessions to resolve complex coding issues.

Ongoing Support & Troubleshooting:

• Act as a point of contact for coders who need assistance with coding queries, case reviews, and technical troubleshooting.
• Offer continuous support to coders, answering questions related to coding guidelines, regulatory changes, and coding best practices.
• Stay current on updates to ICD-10, CPT, HCPCS codes, and other relevant coding systems to ensure that all coders are working with the most up-to-date information.

Quality Control & Performance Monitoring:

• Conduct regular audits of coder work to ensure the accuracy of code selection, proper documentation, and adherence to payer policies.
• Provide detailed feedback to coders and supervisors on coding accuracy, compliance, and areas for improvement.
• Review and analyze coding errors to identify trends and root causes, implementing corrective actions as needed.

Documentation & Reporting:

• Track and document coder progress through training sessions, assessments, and audits.
• Prepare reports on coder performance, training outcomes, and areas for improvement for management.
• Maintain records of training activities, certifications, and compliance with industry standards.

Continuous Learning & Industry Updates:

• Attend workshops, webinars, and conferences to stay informed about the latest coding trends, regulatory changes, and software tools.
• Incorporate new coding standards, changes in healthcare policies, and industry updates into training materials and programs.
• Share insights with team members to foster a culture of continuous learning.

Collaborate with Team Members:

• Work closely with coding supervisors, managers, and other departments to ensure that training programs align with organizational needs and compliance requirements.
• Participate in team meetings to provide feedback and collaborate on process improvements for training and coding operations.

Qualifications:

Education and Experience:

• High school diploma or equivalent; an Associate’s or Bachelor’s degree in Health Information Management, Medical Billing and Coding, or a related field is preferred.
• Certified Professional Coder (CPC) from AAPC or Certified Coding Specialist (CCS) from AHIMA is required.
• A minimum of 6 years of experience in medical coding, with at least 2 years of experience in a training or mentoring role.
• Experience with medical coding software and electronic health record (EHR) systems is highly desirable.

Knowledge and Skills:

• Strong knowledge of ICD-10, CPT, HCPCS coding systems, and medical terminology.
• In-depth understanding of federal and state healthcare regulations, including HIPAA, Medicare, and Medicaid coding requirements.
• Proven ability to design, develop, and deliver effective training programs.
• Excellent verbal and written communication skills, with the ability to explain complex topics in simple terms.
• Strong organizational skills and the ability to manage multiple tasks or projects simultaneously.
• Ability to work with diverse teams and provide constructive feedback to improve performance.