Lead Assistant Manager – Training & Quality

Jobtailor; Bengaluru; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Jobtailor in Bengaluru seeks an experienced coding audit trainer to design and deliver comprehensive training programs focused on surgery coding, CPT/HCPCS guidelines, and audit accuracy. You will develop modules, mentor staff, and collaborate with compliance teams to align curricula with regulatory standards.

The role requires 7+ years in coding auditing and 2+ years in training, plus CPC/CCS/COC certifications.

Qualifications

• 7+ years of experience in coding auditing and provider coding.
• 2+ years of experience in a training role.
• CPC, CCS, or COC certification mandatory.
• Expert knowledge of multispecialty surgery coding, including HCPCS.
• Excellent verbal and written communication.
• Experience in strategic management.
• Experience conducting new-hire training.
• Experience delivering project-specific training.
• Experience leading QA and training teams.
• Experience training 50–100 coding employees.
• Strong PC skills: Excel, Word, PowerPoint.

Responsibilities

• Design, develop, and implement training strategies for surgery coding and audit teams.
• Conduct needs analyses to identify skill gaps and plan training.
• Create training modules, presentations, and learning materials on CPT, ICD-10-CM, and HCPCS.
• Deliver classroom, virtual, or blended training for new hires and staff.
• Provide exercises, case studies, and assessments to reinforce learning.
• Mentor coding professionals and support their development.
• Collaborate with SMEs, Quality Auditors, and Compliance on curriculum accuracy.
• Monitor training effectiveness via assessments and performance metrics.
• Update materials for process changes, audit trends, and regulations.
• Maintain records of participation, completion, and outcomes.
• Prepare reports for management on training impact and improvements.
• Share knowledge to enhance learning and application of skills.

Skills

Coding auditing

Training leadership

Verbal communication

Written communication

Strategic management

New-hire training

QA management

Mentoring

Team collaboration

Presentation skills

Education

CPC

CCS

COC

Tools

Excel

Word

PowerPoint

Job description

• Design, develop, and implement training strategies and programs tailored to surgery coding and coding audit teams
• Conduct strategic needs analyses to identify skill gaps and develop effective training plans
• Develop training modules, presentations, and learning materials based on CPT, ICD-10-CM, and HCPCS coding guidelines
• Keep training materials aligned with medical coding standards, payer requirements, and compliance regulations
• Conduct classroom, virtual, or blended training for new hires, existing staff, and auditors
• Provide coding exercises, case studies, and assessments to reinforce learning and evaluate understanding
• Offer ongoing support, mentoring, and guidance to coding professionals
• Collaborate with SMEs, Quality Auditors, and Compliance Teams on curriculum accuracy and relevance
• Monitor training effectiveness through assessments, performance metrics, and feedback surveys
• Update training materials based on process improvements, audit trends, and regulatory changes
• Ensure training initiatives comply with HIPAA, OIG, and organizational confidentiality standards
• Promote coding accuracy, ethical practices, and compliance adherence
• Partner with audit teams to identify error trends and develop targeted training
• Maintain records of training activities, participation, completion rates, and performance outcomes
• Prepare reports and presentations for management on training effectiveness and performance improvements
• Contribute to performance benchmarks and continuous learning strategies for coding teams

Requirements

• More than 7 years of experience in coding auditing and provider coding
• More than 2 years of experience in a training role
• CPC, CCS, or COC certification mandatory
• Excellent knowledge of multispecialty surgery coding, including procedural and HCPCS coding
• Excellent verbal and written communication
• Experience in strategic management
• Experience conducting new-hire training
• Experience delivering project-specific training
• Experience handling QA and training teams
• Experience training 50–100 coding employees
• Strong PC skills, including Excel, Word, PowerPoint, and internet-based programs
• Ability to identify and interpret strategic and operational training/development needs
• Ability to develop and implement strategic training and development plans and programs
• Knowledge of curriculum development and preparation procedures
• Ability to design, develop, implement, and evaluate training plans, curricula, and methodologies
• Knowledge of adult learning theory and methodologies
• Familiarity with professional coding societies and resources
• Strong oral communication and presentation skills for large groups
• Advanced verbal and written communication skills
• Employee development and performance management skills
• Experience working with physicians regarding medical coding practices
• Experience working in a team environment and/or developing teams
• Ability to share knowledge effectively to enhance learning and application of new skills

Core Competencies

Demonstrates expertise in developing and implementing training strategies for surgery coding and auditing, ensuring compliance with CPT, ICD-10-CM, and HCPCS guidelines. Proficient in assessing training needs, delivering effective training programs, and monitoring training effectiveness through performance metrics.

Highest-signal resume keywords

• CPC Certification
• Coding Auditing Experience
• Training Program Development
• Multispecialty Surgery Coding Knowledge
• Adult Learning Theory

ATS Optimization Keywords

Hard Skills

• Surgery Coding
• Coding Audit
• Training Development
• Curriculum Development
• Performance Metrics
• CPT Guidelines
• ICD-10-CM Guidelines
• HCPCS Coding
• Strategic Management
• Quality Assurance

Soft Skills

• Excellent Verbal Communication
• Excellent Written Communication
• Mentoring Skills
• Team Collaboration
• Presentation Skills

Certifications & Qualifications

• CPC
• CCS
• COC

Industry Keywords

• HIPAA Compliance
• OIG Compliance
• Medical Coding Standards
• Payer Requirements
• Confidentiality Standards

Tools & Technologies

• Excel
• Word
• PowerPoint
• Internet-Based Programs