Lead Assistant Manager – Training & Quality

Jobtailor; Chennai District; On-site; INR 900,000 - 1,400,000; Full time

Job summary

Jobtailor in India seeks an experienced Training Lead for surgery coding and audits. You will design, implement, and deliver training programs for new hires and auditors, aligning content with CPT, ICD-10-CM, HCPCS and compliance standards.

You will analyze needs, develop modules, mentor teams, and measure effectiveness through assessments and metrics, collaborating with SMEs and compliance to drive performance improvements.

Qualifications

• Bachelor's degree required.
• 7+ years in coding auditing/provider coding.
• >2 years in a training role.
• CPC, CCS, or COC certification mandatory.
• Excellent knowledge of multispecialty surgery coding and HCPCS.
• Strong verbal/written communication skills.

Responsibilities

• Design, develop, and implement training strategies for surgery coding and audits.
• Conduct needs analyses to identify skill gaps and plan targeted training.
• Develop modules, presentations, and learning materials based on CPT/ICD-10-CM/HCPCS.
• Deliver classroom, virtual, and blended training for staff and auditors.
• Provide coding exercises, case studies, and assessments to reinforce learning.

Skills

Training design

Surgery coding

Needs analysis

Mentoring

Communication

Project management

QA & training

Education

Bachelor's Degree

Tools

Excel

Word

PowerPoint

Job description

• Design, develop, and implement training strategies and programs for surgery coding and coding audit teams
• Conduct needs analyses to identify skill gaps and develop targeted training plans
• Develop training modules, presentations, and learning materials based on CPT, ICD-10-CM, and HCPCS guidelines
• Keep training materials aligned with medical coding standards, payer requirements, and compliance regulations
• Deliver classroom, virtual, and blended training for new hires, staff, and auditors
• Provide coding exercises, case studies, and assessments to reinforce learning and evaluate understanding
• Provide ongoing support, mentoring, and guidance to coding professionals
• Collaborate with SMEs, Quality Auditors, and Compliance Teams on training materials
• Monitor training effectiveness through assessments, performance metrics, and feedback surveys
• Update training materials based on process improvements, audit trends, and regulatory changes
• Ensure training initiatives comply with HIPAA, OIG, and organizational confidentiality standards
• Partner with audit teams to identify error trends and develop targeted training
• Maintain records of training activities, participation, completion rates, and performance outcomes
• Prepare reports and presentations for management on training effectiveness and performance improvements
• Contribute to performance benchmarks and continuous learning strategies for coding teams
• Work as an individual contributor
• Identify and interpret strategic and operational training and development needs
• Design, implement, and evaluate training plans, curricula, and methodologies
• Deliver presentations to large groups and support employee development and performance management
• Work with physicians regarding medical coding practices and collaborate in team environments

Requirements

• Bachelor's Degree
• More than 7 years of experience in coding auditing and provider coding
• More than 2 years of experience in a training role
• CPC, CCS, or COC certification mandatory
• Excellent knowledge of multispecialty surgery coding, procedural coding, and HCPCS coding
• Excellent verbal and written communication
• Experience in strategic management
• Experience conducting new-hire training
• Experience delivering project-specific training
• Experience handling QA and training teams
• Experience training 50–100 coding employees
• Strong PC skills, including Excel, Word, PowerPoint, and internet-based programs
• Knowledge of curriculum development and preparation procedures
• Knowledge of adult learning theory and methodologies
• Familiarity with professional coding societies and resources
• Strong oral communication and presentation skills for large groups
• Employee development and performance management skills
• Experience working with physicians on medical coding practices
• Experience working in team environments and/or developing teams
• Ability to share knowledge effectively to enhance learning and application of new skills

Core Competencies

Demonstrates expertise in designing and implementing training programs for surgery coding, ensuring compliance with CPT, ICD-10-CM, and HCPCS guidelines. Proficient in evaluating training effectiveness and mentoring coding professionals to enhance their skills and performance.

Highest-signal resume keywords

• CPC Certification
• Coding Auditing Experience
• Training Program Development
• Multispecialty Surgery Coding
• Adult Learning Theory

ATS Optimization Keywords

Hard Skills

• CPT Guidelines
• ICD-10-CM Guidelines
• HCPCS Coding
• Curriculum Development
• Training Needs Analysis
• Performance Metrics Evaluation
• Coding Exercises Development
• Compliance Regulations Knowledge
• Error Trend Analysis
• Training Material Updates

Soft Skills

• Excellent Verbal Communication
• Strong Oral Communication
• Mentoring Skills
• Collaboration Skills
• Employee Development

Certifications & Qualifications

• CPC
• CCS
• COC

Industry Keywords

• Surgery Coding
• Provider Coding
• Quality Auditing
• HIPAA Compliance
• OIG Compliance
• Training Effectiveness
• Performance Management
• Professional Coding Societies

Tools & Technologies

• Excel
• Word
• PowerPoint
• Internet-Based Programs