Trainee - Customer Sales Administrator

Michelin North America; Pune District; On-site; INR 167,000 - 234,000; Full time

Job summary

Michelin North America in Pune, India is seeking a detail-oriented Trainee to support Sales Administration with day-to-day ops, including credit note processing, data validation, and master-data maintenance. Ideal candidates are fresh graduates with strong MS Excel skills and an analytical mindset, eager to learn and adapt to new systems.

This role offers hands-on exposure to Sales and Finance teams and a path to develop business data skills in a global manufacturing environment.

Qualifications

• Bachelor's or Master's degree in Commerce, Business Administration, Finance, or a related discipline.
• Freshers; internship experience welcome.
• Proficiency in MS Excel.
• Strong analytical and logical reasoning skills.
• Basic understanding of Marketing and Sales concepts.
• Good communication and interpersonal skills.
• Strong attention to detail and an organized approach to work.
• Positive learning attitude and willingness to adapt to new systems and processes.

Responsibilities

• Review customer requests and supporting documentation for credit note processing.
• Process credit notes in the system in accordance with approved commercial terms and conditions.
• Validate pricing, discounts, rebates, promotions, claims, and other commercial agreements before processing.
• Coordinate with Sales, Finance, Customer Service, and other relevant teams for approvals and clarifications.
• Maintain customer-specific pricing, discounts, payment terms, and other relevant master-data fields.
• Perform validation checks to ensure the accuracy and completeness of customer master data.
• Execute system transactions in accordance with established Standard Operating Procedures (SOPs).
• Assist users with basic system-related queries and elevate technical issues when required.
• Perform data analysis using MS Excel to identify discrepancies, trends, and unusual transactions.
• Support the Business Analyst and Sales Operations teams with data collection and process-related analysis.

Skills

MS Excel

Analytical thinking

Communication skills

Detail-oriented

Organized

Learning attitude

Education

Bachelor's or Master's in Commerce/Business/Finance

Tools

ERP systems

Salesforce

Job description

Trainee - Customer Sales Administrator - - - - - - - - - - - - Trainee - Customer Sales Administrator

Job Mission

We are looking for a detail-oriented and organized individual to join our Sales Administration team as a Trainee. The role involves supporting Sales and Commercial teams with day-to-day operational activities, including credit note processing, commercial data validation, customer master-data maintenance, and system transactions. The ideal candidate should possess strong analytical and logical reasoning abilities, a basic understanding of Marketing and Sales concepts, and proficiency in MS Excel.

Key Responsibilities

• Review customer requests and supporting documentation for credit note processing.
• Process credit notes in the system in accordance with approved commercial terms and conditions.
• Validate pricing, discounts, rebates, promotions, claims, and other commercial agreements before processing.
• Coordinate with Sales, Finance, Customer Service, and other relevant teams for approvals and clarifications.
• Maintain customer-specific pricing, discounts, payment terms, and other relevant master-data fields.
• Perform validation checks to ensure the accuracy and completeness of customer master data.
• Execute system transactions in accordance with established Standard Operating Procedures (SOPs).
• Assist users with basic system-related queries and elevate technical issues when required.
• Perform data analysis using MS Excel to identify discrepancies, trends, and unusual transactions.
• Support the Business Analyst and Sales Operations teams with data collection and process-related analysis.

Qualifications & Skills

• Bachelor's or Master's degree in Commerce, Business Administration, Finance, or a related discipline.
• Experience: Freshers. Candidates with prior internship experience are also welcome to apply.
• Proficiency in MS Excel.
• Strong analytical and logical reasoning skills.
• Basic understanding of Marketing and Sales concepts.
• Good communication and interpersonal skills.
• Strong attention to detail and an organized approach to work.
• A positive learning attitude and willingness to adapt to new systems and processes.

Good to Have

• Familiarity with ERP systems.
• Knowledge of Salesforce.
• Basic understanding of monthly sales closing processes.