Trainee – Customer Sales Administrator

Michelin; Pune District; On-site; INR 134,000 - 268,000; Full time

Job summary

Michelin France is seeking a Trainee – Customer Sales Administrator in Pune. The role supports Sales and Commercial teams with day-to-day operations, including credit note processing, data validation, and maintenance of customer master data. Strong MS Excel skills and attention to detail are essential.

The candidate should be organized, analytical, and eager to learn SAP/ERP-related processes, with good communication for cross-team collaboration. Freshers or interns are welcome to apply.

Qualifications

• Bachelor's or Master's degree in Commerce, Business Administration, Finance, or a related discipline.
• Freshers or internship experience welcome.
• Proficiency in MS Excel required.
• Strong analytical and logical reasoning skills.
• Good communication and interpersonal skills.

Responsibilities

• Review customer requests and documentation for credit note processing.
• Process credit notes in system per approved terms.
• Validate pricing, discounts, rebates, promotions, and terms.
• Coordinate with Sales, Finance, Customer Service for approvals.
• Maintain customer master data, pricing, and payment terms.
• Perform validation checks on customer master data.

Skills

MS Excel

Analytical thinking

Communication skills

Detail-oriented

Education

Bachelor's or Master's in Commerce/Finance/Business

Tools

ERP systems

Salesforce

Job description

Contract Type : Intern Fix Term Trainee (Fixed Term) (Trainee)

Description

Trainee – Customer Sales Administrator

- - - - - - - - - - - -

Trainee – Customer Sales Administrator

Job Mission

We are looking for a detail-oriented and organized individual to join our Sales Administration team as a Trainee. The role involves supporting Sales and Commercial teams with day-to-day operational activities, including credit note processing, commercial data validation, customer master-data maintenance, and system transactions. The ideal candidate should possess strong analytical and logical reasoning abilities, a basic understanding of Marketing and Sales concepts, and proficiency in MS Excel.

Key Responsibilities

• Review customer requests and supporting documentation for credit note processing.
• Process credit notes in the system in accordance with approved commercial terms and conditions.
• Validate pricing, discounts, rebates, promotions, claims, and other commercial agreements before processing.
• Coordinate with Sales, Finance, Customer Service, and other relevant teams for approvals and clarifications.
• Maintain customer-specific pricing, discounts, payment terms, and other relevant master-data fields.
• Perform validation checks to ensure the accuracy and completeness of customer master data.
• Execute system transactions in accordance with established Standard Operating Procedures (SOPs).
• Assist users with basic system-related queries and **escalate** technical issues when required.
• Perform data analysis using MS Excel to identify discrepancies, trends, and unusual transactions.
• Support the Business Analyst and Sales Operations teams with data collection and process-related analysis.

Qualifications & Skills

• Bachelor's or Master's degree in Commerce, Business Administration, Finance, or a related discipline.
• Experience: Freshers. Candidates with prior internship experience are also welcome to apply.
• Proficiency in MS Excel.
• Strong analytical and logical reasoning skills.
• Basic understanding of Marketing and Sales concepts.
• Good communication and interpersonal skills.
• Strong attention to detail and an organized approach to work.
• A positive learning attitude and willingness to adapt to new systems and processes.

Good to Have

• Familiarity with ERP systems.
• Knowledge of Salesforce.
• Basic understanding of monthly sales closing processes.