Trainee Application Support Engineer

Opkey; Bengaluru; On-site; INR 300,000 - 500,000; Full time

Benefits offered by this job

Innovative Environment

Learning Opportunities

Career Growth

Job summary

Opkey is seeking a Trainee Product Specialist in Bengaluru, India. This role is ideal for fresh minds eager to kickstart their careers in technology. You will provide client support, learn technical aspects of products, and contribute to automation testing. The position offers a culture of innovation, comprehensive training, and clear career growth opportunities, including potential paths into software development and testing.

Qualifications

• Strong verbal and written communication skills.
• Demonstrated ability to work collaboratively within a team and a self‑driven attitude.
• Basic understanding of testing, API, and database (MYSQL).

Responsibilities

• Provide top‑notch customer service by addressing client queries.
• Learn and master the technical aspects of our products.
• Contribute to the automation testing process.
• Engage with cross‑functional teams using collaborative tools.
• Stay abreast of industry trends and participate in workshops.

Skills

automation

database

api

Education

BCA with a minimum of 65%

Job description

Location: Bangalore

Are you ready to kickstart your career as a Trainee Product Specialist? We are seeking fresh minds who are passionate about technology and eager to make an impact. As a Trainee Product Specialist, you will be an integral part of our pCloudy Business Unit, supporting applications, and ensuring seamless user experiences for our clients.

Why Join Us?

• Innovative Environment: Immerse yourself in a culture of innovation, where your ideas are valued, and creativity is encouraged.
• Learning Opportunities: Gain hands‑on experience in cutting‑edge technologies and receive comprehensive training to enhance your skills.
• Career Growth: Join a vibrant organization that provides a transparent career growth trajectory, mentorship, and openings for leadership roles. Explore possibilities to transition into software development, software testing, or pre‑sales domains.

Key Responsibilities

• Client Support Excellence: Provide top‑notch customer service by addressing client queries and ensuring their needs are met promptly.
• Technical Proficiency: Learn and master the technical aspects of our products to efficiently run queries, troubleshoot, and recommend improvements.
• Automation Testing: Contribute to the automation testing process, collaborating with the team to tackle challenges and enhance application functionality.
• Collaboration: Engage with cross‑functional teams using collaborative tools, fostering alignment and effective communication.
• Continuous Learning: Stay abreast of industry trends, participate in workshops, and actively contribute to your professional development.

Desired Skills And Experience

• Educational Background: BCA with a minimum of 65%.
• Communication Skills: Strong verbal and written communication skills.
• Team Player: Demonstrated ability to work collaboratively within a team and a self‑driven attitude.
• Technical Aptitude: Basic understanding of testing, API, and database (MYSQL). Understanding of automation testing an added advantage.
• Flexibility: Willingness to work varied shifts.

Skills: automation, database, api