Associate Product Quality Engineer

TechKshetra Info Solutions Pvt. Ltd.; Bengaluru; On-site; INR 300,000 - 420,000; Full time

Benefits offered by this job

ISO 27001:2022 certified

Job summary

TechKshetra Info Solutions Pvt. Ltd. in Bangalore is seeking an Associate Product Quality Engineer to support quality assurance across SaaS and enterprise software. You will work with customers, developers, and product teams to ensure reliability and user satisfaction.

Ideal candidates are freshers or 2025/26 graduates with positive attitude, strong communication, and a willingness to learn. The role combines testing, QA, and implementation support in a multi-functional setting.

Qualifications

• BE/B.Tech/MCA with strong analytical and logical thinking.
• Freshers or 2025/2026 graduates with good academics.
• Excellent verbal and written communication skills in English.
• Willingness to work from the Bangalore office.
• Passion for software quality, customer support, and technology.

Responsibilities

• Perform manual testing of web, mobile, desktop, and SaaS applications.
• Prepare and execute test cases, test scenarios, and regression test plans.
• Identify, document, reproduce, and track software defects.
• Verify bug fixes before production deployment.
• Perform functional, regression, integration, and UAT testing.
• Handle customer queries via phone, email, online meetings, and remote sessions.
• Coordinate with the development team to resolve defects and issues.
• Maintain QA documentation and defect logs.

Skills

Manual testing concepts

SDLC/STLC knowledge

SQL basics

APIs and JSON basics

Documentation

Education

BE / B.Tech / MCA

Tools

MS Excel

Software testing tools

Networking basics

Job description

Job Title: Associate Product Quality Engineer

Company: TechKshetra Info Solutions Pvt. Ltd.

Location: Bangalore

Job Type: Full-time | On-site

Experience: Freshers / Interns (0–1 Year)

About the Role

TechKshetra Info Solutions Pvt. Ltd. is hiring Associate Product Quality Engineers to support the quality, implementation, and customer success of our SaaS and enterprise software products. This is a multi-functional role that combines Software Testing, Product Quality Assurance, Technical Support, Client Interaction, Product Validation, and Implementation Support. The selected candidate will work closely with customers, developers, and product teams to ensure our software is reliable, user-friendly, and meets customer expectations. Candidates should have a strong willingness to learn, excellent communication skills, analytical thinking, and a customer-first attitude.

Eligibility Criteria

• BE / B.Tech / MCA
• Freshers, Interns, or 2025/2026 graduates
• Good academic record with strong analytical and logical thinking
• Excellent verbal and written communication skills
• Willingness to work from the Bangalore office
• Passion for software quality, customer support, and technology

Required Technical Skills

• Basic understanding of SDLC and STLC
• Knowledge of Manual Testing concepts
• Functional, Regression, Smoke, and Sanity Testing
• Test Case preparation and execution
• Defect Life Cycle
• Basic SQL knowledge
• Basic understanding of APIs and JSON
• Knowledge of MS Excel, Word, and documentation
• Basic networking concepts are an added advantage

Roles & Responsibilities

• Perform manual testing of web, mobile, desktop, and SaaS applications.
• Prepare and execute test cases, test scenarios, and regression test plans.
• Identify, document, reproduce, and track software defects.
• Verify bug fixes before production deployment.
• Perform functional, regression, integration, and user acceptance testing (UAT).
• Handle customer queries through phone, email, online meetings, and remote support sessions.
• Analyze, troubleshoot, and reproduce customer-reported issues.
• Differentiate between software defects, configuration issues, and user-related problems.
• Coordinate with the development team to resolve defects and technical issues.
• Validate fixes before communicating resolutions to customers.
• Assist in product implementation, configuration, deployment, onboarding, and user training.
• Maintain QA documentation, support tickets, defect logs, and daily activity reports.
• Ensure timely response and resolution of customer issues while maintaining high service standards.
• Participate in product demonstrations, feature validation, and release verification.
• Use AI tools to improve testing, documentation, troubleshooting, and overall productivity.
• Continuously learn new technologies, products, and business processes.

Desired Competencies

• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• High attention to detail
• Customer-focused mindset
• Ownership and accountability
• Ability to work independently and in a team
• Time management and multitasking skills
• Positive attitude and willingness to learn

Preferred Skills

• Exposure to Selenium or other automation testing tools
• Knowledge of JIRA, Azure DevOps, or Bugzilla
• Basic API testing using Postman
• Familiarity with Agile/Scrum methodology
• Experience using AI tools such as ChatGPT, GitHub Copilot, or Gemini for productivity

TechKshetra Info Solutions Pvt. Ltd.,
ISO 27001:2022 certified