Traffic Manager / Executive – Transport Operations

Crystal Group; Mumbai; On-site; INR 457,000 - 547,000; Full time

Job summary

Crystal Group, based in Mumbai, is seeking a Traffic Manager to plan and run our transport operations. You will arrange market vehicles, negotiate rates with vendors, manage trips from placement to delivery, and coordinate drivers while ensuring on-time PODs and trip documents.

You will maintain temperature-controlled transport, track profitability, and report on daily MIS. A bachelor’s degree in logistics or related field is required; 2–4 years in transport/logistics is preferred.

Qualifications

• Bachelor's degree required or related field.
• 2–4 years experience in transportation or logistics.
• Experience with market vehicle planning and vendor coordination preferred.
• Reefer/temperature-controlled transport experience is an advantage.

Responsibilities

• Plan and arrange market vehicles to meet daily requirements.
• Manage trips end to end within the agreed TAT.
• Negotiate vehicle rates and keep trips within budgets.
• Coordinate with drivers and ensure timely PODs.
• Maintain trip records, costs and MIS reports.

Skills

Market vehicle planning

Vendor rate negotiation

Trip execution

Driver coordination

POD management

Trip-cost analysis

GPS tracking

MS Excel

Education

Bachelor’s degree in Logistics, Supply Chain, Business Administration, Commerce or a related field

Tools

MS Excel & MIS

Job description

We are hiring a Traffic Manager in Mumbai to plan and run our transport operations. You will arrange market vehicles, negotiate rates with vendors, manage trips from placement to delivery, coordinate drivers, keep temperatures on track and make sure PODs and trip documents come in on time, while keeping every trip profitable.

Key responsibilities

Vehicle planning & deployment

• Plan and arrange market vehicles to meet daily requirements.
• Ensure vehicles are placed on time against targets; act quickly on delays or shortages.
• Coordinate with market vehicle vendors for availability.

Trip execution

• Manage trips end to end, from vehicle placement to final delivery, within the agreed TAT.
• Track trips in transit and act early on delays or issues.
• Ensure temperatures are maintained and reefer units are ready before each trip.
• Work towards zero breakdowns in transit and escalating emergencies immediately.

Vendors, customers & drivers

• Negotiate market vehicle rates and keep trips within approved budgets.
• Resolve vendor and customer concerns promptly; keep key communication in writing.
• Give drivers complete trip instructions and follow up throughout the trip.
• Collect PODs, trip sheets and expense details on time.

Documentation & reporting

• Maintain records of deployments, trips, delivery status, PODs, rates and trip costs.
• Track trip profitability and control unnecessary expenses.
• Prepare daily, weekly and monthly MIS reports for the Operations Head.
• Log delays, breakdowns, temperature issues and customer complaints.

Qualifications

• Bachelor’s degree in Logistics, Supply Chain, Business Administration, Commerce or a related field.
• Experience in market vehicle planning, vendor coordination and driver management is preferred.
• Temperature-controlled (reefer) transport experience is an advantage.

Experience: 2–4 years in transportation, logistics, fleet operations or cold chain operations.

Key skills

• Market vehicle planning
• Vendor rate negotiation
• Trip execution
• Driver coordination
• POD management
• Trip-cost analysis
• GPS tracking
• MS Excel & MIS

Salary: Up to ₹45,000 per month (based on experience)

Working days: Monday to Saturday; extended hours when operations require

About Crystal Group

Crystal Group is an Indian cold chain company. We build, store, move and process temperature-sensitive goods (reefer containers, portable cold storage, cold storage warehousing and refrigerated transport) for 400+ clients across pharma, FMCG, dairy, agriculture, seafood and quick commerce.