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MSX International is seeking an experienced Training/Retention professional to strengthen dealer networks across the automotive service ecosystem. The role emphasizes on-site delivery, skill enhancement, and process optimization.
You will lead training for technicians and new dealers, review processes with dealership teams, implement repair workflows, and drive customer-focused improvements. Extensive travel is required; English, Hindi and regional languages are essential.
At MSX International, we’ve been partnering with leading automotive companies for over 25 years, helping them enhance their retail strategies and streamline operations. Our expertise in areas like dealer performance, repair optimization, and consumer engagement positions us as a trusted partner in the evolving mobility industry.
https://www.msxi.com/en/
The responsibilities would include:
Who are we looking for?
MSX International has been a trusted partner to leading automotive OEMs and mobility companies worldwide, providing strategic support to transform retail operations. With a strong foundation built on Dealer Performance Improvement, Repair Optimization, and Consumer Engagement, we empower businesses by integrating people, processes, and technology to drive measurable success. As the mobility industry undergoes rapid transformation, MSX International stands as a catalyst for innovation, equipping clients with cutting‑edge tools and deep industry expertise to navigate evolving market dynamics. MSX International remains the go-to partner for leading automotive OEMs, offering innovative, research‑driven strategies to elevate retail operations and accelerate business growth.