Deputy Area Sales Manager

Birla Carbon; Mumbai; On-site; INR 800,000 - 1,100,000; Full time

Job summary

The Aditya Birla Group seeks a Deputy Area Sales Manager at the Mumbai-Mulund Branch, India. You will implement the Loyalty Model and maintain relationships with orphan customers while driving upsell campaigns and ensuring renewal collections and AUM preservation.

You will also target Premium and NOP growth, allocate leads, monitor topline health, and guide the sales team through the process from lead to closure.

Qualifications

• Maintain relationships with orphan customers
• Upsell to customers via campaigns
• Ensure renewal collections and AUM conservation
• Achieve targets for Premium and NOP
• Allocate leads to team and review topline health
• Guide team on the sales process, lead conversion and closure
• Aggressively download RnR activities
• Ensure sales and service aspects including calls, issuance and complaints handling are smooth
• Place the right people in the right roles to maximize productivity
• Evaluate opportunities per business unit and allocate targets accordingly
• Execute profitable acquisition methods and scrub business regularly
• Recruitment and training of team

Responsibilities

• Maintain relationships with orphan customers and drive upsell campaigns
• Ensure renewal collections and AUM conservation for the base
• Achieve premiums and NOP targets to support company growth
• Allocate and manage leads, monitor topline and health metrics
• Guide team through the sales process from lead to closure
• Ensure adherence to RnR activities and processes
• Maximize productivity by placing the right people in the right roles
• Recruit and train team members continuously

Job description

At the Aditya Birla Group, our Corporate Vision is aligned and intricately woven with our People Vision.

Deputy Area Sales Manager

Designation :

Location : India Maharashtra Mumbai-Mulund Branch

Job Description:

Implementation of Loyalty Model

• To ensure maintenance of relationship with Orphan customers.
• Up-Sell to customers assigned through various campaigns.
• Ensure Renewal collection and AUM conservation of the assigned base.

Achieve Targets related to Premium and NOP in order to contribute in overall growth of the company

• Allocate leads to the team members as per targets decided.
• Periodically monitor and review performance on the assigned topline and health parameters
• Handhold and guide them on the sales process, lead conversion and closure of sale
• Aggressively downloading all the RnR activities running by the organisation.

Executes smooth function of the sales and other processes in order to maximise business potential.

• Communicating any process change or change in any rules and regulations by the help of different training module.
• Ensure that actual sales and service aspects including sales calls, issuance and complaint handling are carried out without any blocks

Ensure relevant people in the right place right time in order to maximise the productivity

• Understanding the strength of the resource and depending on that allocating job responsibility
• Evaluating the opportunity of each business unit and allocating targets as per that.

Execute the right method of business acquisition in order get the profitable mix for the organisation

• Scrutinise the business on regular basis and give the relevant information to superiors
• Achieve Persistency targets as per the company norms so that renewals take place on time
• Take corrective actions related to persistency and health

Recruitment & Training

• To ensure recruitment of team on a time based manner.
• To manage attrition within the specified limits.
• Ensure through continuous on the job training, skill enhancement of team members.
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