Ticketing Executive

Southern Travels Pvt. Ltd.; Hyderabad; On-site; INR 250,000 - 450,000; Full time

Job summary

Southern Travels Pvt. Ltd. in Hyderabad invites applications for a travel desk executive with hands-on experience in issuing domestic and international air tickets, as well as reissues, cancellations and refunds.

The candidate should be proficient with Galileo, Amadeus, Saver portals, handle inbound calls and emails, coordinate with airline vendors, and assist clients in choosing the best travel options.

Qualifications

• Hands-on airline ticketing experience with Galileo, Amadeus, Saver portals

Responsibilities

• Issuing Domestic and International Air Tickets and Train tickets.
• Handling Issue, Reissue, Cancellation and Refunds.
• Maintaining good relations with vendors and contracting with airline agents.
• Managing inbound calls and client queries via email and phone.
• Assisting customers to select best travel options and packages.

Job description

Roles and Responsibilities

• Candidates must have good hands at Galileo, Amadeus, Saver etc. online portals
• Good knowledge of International & Domestic destinations
• Must have experience in Issue, Reissue, Cancellation and Refunds.
• Issuing Domestic and International Air Tickets & Train tickets
• Should maintain good relations with vendors
• Contracting with Airline agents
• Need to handle inbound calls
• Need to handle client queries of Air Ticketing and Tour Packages
• Working knowledge of group queries
• Need to attend customer queries by e-mail and phone calls
• Need to support customers to select best options, Issuance & Re-Issuance of Air Tickets