TICKETING EXECUTIVE

Advenxa Recruitment; Ernakulam; On-site; INR 279,000 - 335,000; Full time

Job summary

Advenxa Recruitment is seeking a Ticketing Executive in Kochi, Kerala. The role requires a Bachelor's degree and 2–3 years in airline ticketing or travel agency operations. You will work with Amadeus and Galileo to issue tickets and handle reissues, cancellations, and refunds.

Candidates must have strong communication skills and attention to detail, ensuring accurate bookings and efficient support for customers and partners.

Qualifications

• Bachelor's degree is mandatory.
• 2–3 years of airline ticketing or travel agency operations.
• Hands-on experience with Amadeus and Galileo.
• Strong communication and problem-solving skills.
• Detail-oriented with multitasking ability.

Responsibilities

• Handle flight reservations, ticket issuance, and booking management.
• Process ticket reissuance, cancellations, and refunds.
• Use Amadeus and Galileo reservation systems for bookings and fare enquiries.
• Assist customers with itinerary changes, ticket modifications, and travel-related queries.
• Coordinate with airlines, travel agents, and customers to ensure smooth ticketing operations.
• Maintain accurate booking records and ensure timely completion of ticketing tasks.

Skills

Ticketing experience

Customer service

Attention to detail

Education

Bachelor's degree

Tools

Amadeus

Galileo

Job description

Job Description:

Ticketing Executive

Location: Kochi, Kerala

Qualification: Bachelors Degree (Mandatory)

Experience: 2–3 Years of experience in airline ticketing or travel agency operations.

Salary: ₹25,000–₹30,000 per month

Responsibilities

• Handle flight reservations, ticket issuance, and booking management.
• Process ticket reissuance, cancellations, and refunds.
• Use Amadeus and Galileo reservation systems for flight bookings and fare enquiries.
• Assist customers with itinerary changes, ticket modifications, and travel-related queries.
• Coordinate with airlines, travel agents, and customers to ensure smooth ticketing operations.
• Maintain accurate booking records and ensure timely completion of ticketing tasks.

Requirements

• Bachelors degree is mandatory.
• 2–3 years of experience in airline ticketing or travel agency operations.
• Hands-on experience with Amadeus and Galileo reservation systems.
• Knowledge of ticket issuance, reissuance, cancellations, and refund procedures.
• Good communication, customer service, and problem-solving skills.
• Strong attention to detail and the ability to manage multiple bookings efficiently.