Ticketing Executive

ADVENXA; Ernakulam; On-site; INR 279,000 - 335,000; Full time

Job summary

ADVENXA in Kerala seeks an airline ticketing executive to handle reservations, issuance, and booking management, ensuring accuracy and timely processing. You will work with customers to address travel needs and coordinate with airlines and travel partners.

The ideal candidate has 2–3 years in airline ticketing or travel agency operations, hands-on use of Amadeus and Galileo, and strong communication and problem-solving skills.

Qualifications

• Bachelor's degree is mandatory.
• 2–3 years of experience in airline ticketing or travel agency operations.
• Hands-on experience with Amadeus and Galileo reservation systems.
• Knowledge of ticket issuance, reissuance, cancellations, and refund procedures.
• Good communication, customer service, and problem-solving skills.
• Strong attention to detail and the ability to manage multiple bookings efficiently.

Responsibilities

• Handle flight reservations, ticket issuance, and booking management.
• Process ticket reissuance, cancellations, and refunds.
• Use Amadeus and Galileo reservation systems for flight bookings and fare enquiries.
• Assist customers with itinerary changes, ticket modifications, and travel-related queries.
• Coordinate with airlines, travel agents, and customers to ensure smooth ticketing operations.
• Maintain accurate booking records and ensure timely completion of ticketing tasks.

Skills

Airline ticketing

Customer service

Education

Bachelor's degree

Tools

Amadeus

Galileo

Job description

Qualification: Bachelor's Degree (Mandatory)

Experience: 2–3 Years of experience in airline ticketing or travel agency operations.

₹25,000–₹30,000 per month

• Handle flight reservations, ticket issuance, and booking management.
  
• Process ticket reissuance, cancellations, and refunds.
  
• Use Amadeus and Galileo reservation systems for flight bookings and fare enquiries.
  
• Assist customers with itinerary changes, ticket modifications, and travel-related queries.
  
• Coordinate with airlines, travel agents, and customers to ensure smooth ticketing operations.
  
• Maintain accurate booking records and ensure timely completion of ticketing tasks.
  

Requirements

• Bachelor's degree is mandatory.
  
• 2–3 years of experience in airline ticketing or travel agency operations.
  
• Hands-on experience with Amadeus and Galileo reservation systems.
  
• Knowledge of ticket issuance, reissuance, cancellations, and refund procedures.
  
• Good communication, customer service, and problem-solving skills.
  
• Strong attention to detail and the ability to manage multiple bookings efficiently.