Territory Sales Manager

JK Tyre & Industries Ltd.; Mumbai; On-site; INR 600,000 - 1,000,000; Full time

Job summary

JK Tyre & Industries Ltd. in Mumbai is seeking a dynamic professional to manage customer relationships and drive market expansion for regional growth.

You will collaborate with dealers, distributors, and fleets to resolve issues, gather feedback, and identify new opportunities. You will support the technical services team by assessing claims related to tyres, coordinate with commercial and marketing teams, and generate timely regional reports.

Responsibilities

• Build strong relationships with dealers, distributors, and fleets.
• Resolve customer complaints to ensure satisfaction and retention.
• Identify and exploit untapped markets for business growth.
• Analyze customer feedback and market trends.
• Provide insights to enhance sales efficiency and product offering.
• Assist Technical services team by assessing certain percentage of claim tyres.
• Coordinate with commercial and marketing teams.
• Generate timely reports for regional office.
• Ensure adherence to company procedures and standards.
• Address market complaints and drive efficiency improvements proactively.

Job description

2. Customer Relationship Management:

• Build strong relationships with dealers, distributors, and fleets.
• Resolve customer complaints to ensure satisfaction and retention.

3. Market Expansion and Penetration:

• Identify and exploit untapped markets for business growth.
• Develop plans to increase product penetration and market share.

4. Product and Market Insights:

• Analyze customer feedback and market trends.
• Provide insights to enhance sales efficiency and product offering.

5. Technical Team Support:

• Assist Technical services team by assessing certain percentage of claim tyres.

6. Coordination and Reporting:

• Coordinate with commercial and marketing teams.
• Generate timely reports for regional office.

7. Compliance and Standardization:

• Ensure adherence to company procedures and standards.
• Address market complaints and drive efficiency improvements proactively.