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Mahindra And Mahindra Ltd. is seeking to manage a large dealer network across the region to meet business targets such as volumes, market share and after-sales service. The role involves appointing dealers, ensuring trained manpower, and coaching staff on systems like MSS and Pancharatna to drive customer satisfaction.
The incumbent will coordinate promotions, track competitors, plan incentives for dealers, and liaise with financial institutions to explore retail financing avenues.
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Manage a set of dealerships to achieve the business parameters like volumes, market share, collection, deliveries, spares part sales etc.Ensuring viable distribution network by appointing dealers, sub-dealers for appropriate market coverage.Ensure availability of trained manpower in adequate quantity at dealerships.Facilitate / coach the dealers and his staff for implementation various systems like MSS, Pancharatna etc.Ensure availability of appropriate service infrastructure and drive implementation of service systems for improving customer satisfaction.Execution of events like local level sales promotion campaigns, product launches etc.Train the dealer salesmen on pre-sales and sales processes, new product features / modifications.Track the competitor activities, capture feedback on performance of competitor (and our) products.Design and implementation of specific incentive schemes for dealers.Liaisoning with financial institutions / banks for exploring new avenues for retail financing of product
Diploma in Engineering; Bachelor of Engineering