Territory Manager - Sales

Mahindra and Mahindra Limited [Automotive and Farm Equipment Business]; Kanpur; On-site; INR 600,000 - 900,000; Full time

Job summary

Mahindra and Mahindra Limited is seeking a field-based professional to manage a cluster of dealerships in Kanpur, driving volumes, market share and customer satisfaction. You will oversee dealer networks, train staff, and coordinate financing options.

The role requires 4–7 years of engineering background (or 7–9 years diploma) with strong leadership and strategic skills. Expect travel and target-driven incentives within a robust automotive distribution framework.

Qualifications

• Critical Experience: Customer Focus
• Critical Experience: Team Work
• Critical Experience: People Development
• Critical Experience: Result Orientation with Execution Excellence
• Critical Experience: Vision & strategic orientation

Responsibilities

• Manage a set of dealerships to achieve business parameters such as volumes, market share, collection, deliveries, spares part sales.
• Ensure viable distribution network by appointing dealers and sub-dealers for market coverage.
• Ensure availability of trained manpower at dealerships.
• Coach dealers for MSS implementation and other systems.
• Drive service infrastructure and customer satisfaction through service systems.
• Execute local level sales promotion events and product launches.
• Train dealer salesmen on pre-sales and sales processes and product features.
• Monitor competitor activities and gather feedback on products.
• Design and implement dealer incentive schemes.
• Collaborate with financial institutions for retail financing opportunities.

Skills

Business Development

Consumer Insights

Consumer Marketing

Credit Management

Customer Profitability

CRM

Customer Segmentation

Manpower Management

Financial Reporting

Inventory Management

Lead Generation

Market Research

Marketing Campaigns

Marketing Metrics

Performance Management

Product Knowledge & Application

Promotional Activities

Territory Coverage Optimization

Working Capital Management

Capability Building

Enquiry Management

Education

Engineering graduate with 4–7 years experience / Diploma holder with 7–9 years experience

Job description

Job Description:

Responsibilities & Key Deliverables

• Manage a set of dealerships to achieve the business parameters like volumes, market share, collection, deliveries, spares part sales etc.
• Ensuring viable distribution network by appointing dealers, sub-dealers for appropriate market coverage.
• Ensure availability of trained manpower in adequate quantity at dealerships.
• Facilitate / coach the dealers and his staff for implementation various systems like MSS etc.
• Ensure availability of appropriate service infrastructure and drive implementation of service systems for improving customer satisfaction.
• Execution of events like local level sales promotion campaigns, product launches etc.
• Train the dealer salesmen on pre-sales and sales processes, new product features / modifications.
• Track the competitor activities, capture feedback on performance of competitor (and our) products.
• Design and implementation of specific incentive schemes for dealers.
• Liaisoning with financial institutions / banks for exploring new avenues for retail financing of product.

Education Qualification

Engineering graduate with about 4 to 7 years’ experience / Diploma holder with 7 to 9 years of relevant experience

General Experience

Engineering graduate with about 4 to 7 years’ experience / Diploma holder with 7 to 9 years of relevant experience

Critical Experience

• 1) Customer Focus
• 2) Team Work
• 3) People Development
• 4) Result Orientation with Execution Excellence
• 5) Vision & strategic orientation

System Generated Core Skills

• Business Development
• Consumer Insighting
• Consumer Marketing
• Credit Management
• Customer Profitability
• Customer Relationship Management (CRM)
• Customer Segmentation
• Manpower Management
• Financial Reporting
• Inventory Management
• Lead Generation
• Market Research
• Marketing Campaigns
• Marketing Metrics
• Performance Management
• Product Knowledge & Application
• Promotional Activities
• Territory Coverage Optimization
• Working Capital Management
• Capability Building
• Enquiry Management