Telesales Specialist

Pet Palace Retails Pvt ltd; Surat; On-site; INR 167,000 - 279,000; Full time

Job summary

Pet Palace Retails Pvt ltd in Surat is seeking a friendly and confident Telecaller to handle customer calls, inform customers about products, and generate sales leads. You will engage with existing customers and follow up on inquiries to support the store team.

The role emphasizes clear communication, basic computer tasks, and maintaining call records to drive customer satisfaction and sales growth.

Qualifications

• Communication and sales skills are essential.

Responsibilities

• Make outbound calls to existing and potential customers.
• Handle customer inquiries and provide product information.
• Follow up on leads, orders, and pending inquiries.
• Inform customers about new products, offers, and promotions.
• Maintain customer records and call details.
• Generate sales through effective communication and follow-ups.
• Coordinate with the sales/store team for customer requirements.
• Provide excellent customer service and build strong customer relationships.

Skills

Good communication

Confidence

Basic computer knowledge

Sales skills

Customer-friendly attitude

Job description

Job Description:

We are looking for a friendly and confident Telecaller to handle customer calls, follow up with existing customers, inform customers about products and offers, and generate sales leads.

Key Responsibilities:

• Make outbound calls to existing and potential customers.
• Handle customer inquiries and provide product information.
• Follow up on leads, orders, and pending inquiries.
• Inform customers about new products, offers, and promotions.
• Maintain customer records and call details.
• Generate sales through effective communication and follow-ups.
• Coordinate with the sales/store team for customer requirements.
• Provide excellent customer service and build strong customer relationships.

Skills Required:

• Good communication, confidence, basic computer knowledge, sales skills, and a customer-friendly attitude.