Telesales Specialist

Grand Education; Delhi; On-site; INR 183,000 - 246,000; Full time

Job summary

Grand Education in Delhi is seeking an Education Counselor to guide students about international education opportunities. You will handle enquiries, follow-ups, and coordinate with universities, while supporting digital marketing and content creation efforts.

The role involves counselling students and parents, understanding their goals and budgets, and advising on suitable courses. Proficiency in English and strong communication skills are essential, with Canva/CapCut skills preferred.

Qualifications

• Excellent English communication and interpersonal skills.
• Good counselling and convincing abilities.
• Comfortable speaking with students and parents over the phone.
• Basic knowledge or strong interest in study abroad / international education.
• Good computer and internet skills.
• Ability to write professional emails.
• Willingness to learn about international universities, courses, admission requirements, and visa processes.
• Canva and basic video-editing skills are preferred.
• Candidates who are eager to learn content creation and video editing are also encouraged to apply.
• Previous experience in education counselling, study abroad, sales, or customer handling will be an advantage.

Responsibilities

• Counsel students and parents regarding study abroad and international education opportunities.
• Understand students' academic backgrounds, career goals, budgets, and preferences to recommend suitable courses and institutions.
• Handle incoming leads through telephone calls, WhatsApp, social media, and walk-ins.
• Conduct regular follow-ups with prospective students and maintain lead records.
• Assist students throughout the admission and application process.
• Coordinate with universities, colleges, and international education partners through emails and other communication channels.
• Support IELTS/PTE and other language-training enquiries.
• Participate in student seminars, workshops, and promotional activities.
• Create engaging content for Instagram, Facebook, WhatsApp, and other digital platforms.
• Assist with reels, short videos, educational posts, carousels, stories, and promotional content.
• Edit basic videos and graphics using tools such as Canva, CapCut, or similar software.
• Help develop creative ideas and content related to international education, student guidance, IELTS/PTE, visa information, and career opportunities.
• Support Meta/Facebook and Instagram marketing campaigns when required.
• Maintain professional communication with students, parents, institutions, and internal team members.
• Achieve counselling, follow-up, and student-conversion targets.

Skills

English communication

Counselling

Phone conversations

Study abroad knowledge

Computer skills

Email writing

Content creation interest

Canva/video editing

Experience in education counselling

Customer handling

Tools

Canva

CapCut

Job description

About the Company

Grand Education is an international education and immigration consultancy based in Delhi, helping students explore and pursue education opportunities abroad. We provide student counselling, university/college guidance, application support, IELTS/PTE preparation, and related international education services.

About the Role

We are looking for a confident, enthusiastic, and student-focused Education Counselor to join our team in Delhi. The candidate will be responsible for counselling students regarding international education opportunities, handling enquiries and follow-ups, communicating with universities and institutions, and supporting our digital marketing and content-creation activities.

Responsibilities

• Counsel students and parents regarding study abroad and international education opportunities.
• Understand students' academic backgrounds, career goals, budgets, and preferences to recommend suitable courses and institutions.
• Handle incoming leads through telephone calls, WhatsApp, social media, and walk-ins.
• Conduct regular follow-ups with prospective students and maintain lead records.
• Assist students throughout the admission and application process.
• Coordinate with universities, colleges, and international education partners through emails and other communication channels.
• Support IELTS/PTE and other language-training enquiries.
• Participate in student seminars, workshops, and promotional activities.
• Create engaging content for Instagram, Facebook, WhatsApp, and other digital platforms.
• Assist with reels, short videos, educational posts, carousels, stories, and promotional content.
• Edit basic videos and graphics using tools such as Canva, CapCut, or similar software.
• Help develop creative ideas and content related to international education, student guidance, IELTS/PTE, visa information, and career opportunities.
• Support Meta/Facebook and Instagram marketing campaigns when required.
• Maintain professional communication with students, parents, institutions, and internal team members.
• Achieve counselling, follow-up, and student-conversion targets.

Qualifications

• Excellent English communication and interpersonal skills.
• Good counselling and convincing abilities.
• Comfortable speaking with students and parents over the phone.
• Basic knowledge or strong interest in study abroad / international education.
• Good computer and internet skills.
• Ability to write professional emails.
• Willingness to learn about international universities, courses, admission requirements, and visa processes.
• Canva and basic video-editing skills are preferred.
• Candidates who are eager to learn content creation and video editing are also encouraged to apply.
• Previous experience in education counselling, study abroad, sales, or customer handling will be an advantage.

Required Skills

• Excellent English communication and interpersonal skills.
• Good counselling and convincing abilities.
• Comfortable speaking with students and parents over the phone.
• Basic knowledge or strong interest in study abroad / international education.
• Good computer and internet skills.
• Ability to write professional emails.
• Willingness to learn about international universities, courses, admission requirements, and visa processes.
• Canva and basic video-editing skills are preferred.
• Candidates who are eager to learn content creation and video editing are also encouraged to apply.
• Previous experience in education counselling, study abroad, sales, or customer handling will be an advantage.

Preferred Skills

• Canva and basic video-editing skills are preferred.
• Candidates who are eager to learn content creation and video editing are also encouraged to apply.
• Previous experience in education counselling, study abroad, sales, or customer handling will be an advantage.

Pay range and compensation package

Between 16380 and 22000 monthly salary + commission

Performance-based incentives may be provided based on company policy.

Equal Opportunity Statement

We are committed to diversity and inclusivity in our hiring practices.