Telesales Representative

Profitmart Finplus; Pune District; Vor Ort; INR 180.000 - 300.000; Vollzeit

Zusammenfassung

Profitmart Finplus in Pune District is seeking a proactive Telesales Representative for a full-time, on-site role. You will make outbound calls to prospective and existing customers, present suitable loan products, and explain key features, eligibility, and required documents.

You'll also handle inbound inquiries, update CRM records, coordinate with lending partners, and strive to hit individual and team sales targets while building lasting customer relationships and staying updated on products

Qualifikationen

• Strong communication in English/Hindi; ability to explain financial products clearly.
• Experience in telesales or call centers is preferred.
• Proficient with CRM tools and basic computer skills.
• Willingness to work on-site in Pune and meet targets.
• Graduate degree is preferred.

Aufgaben

• Make outbound calls to prospective and existing customers, presenting loan products.
• Explain eligibility criteria and required documents to applicants.
• Handle inbound inquiries and guide applicants through the loan process.
• Maintain call records and update CRM systems; follow up on leads.
• Meet individual and team sales targets.

Kenntnisse

Communication skills

Customer service

Sales skills

Training participation

Telesales experience

CRM tools

Computer literacy

On-site work

Ausbildung

High school diploma

Graduate degree preferred

Tools

CRM software

Jobbeschreibung

Company Description

Profitmart Finplus is a financial services provider that helps individuals, professionals, and businesses access tailored loan solutions through a network of 40+ leading banks and NBFCs across India. The company simplifies borrowing with customized financing options, competitive interest rates, fast processing, and end-to-end support from application to disbursal. Its portfolio includes personal, home, business, MSME, professional, car, education, LAP, balance transfer, and top-up loans. Headquartered in Pune, Maharashtra, Profitmart Finplus serves customers nationwide with transparent guidance, flexible repayment options, and dedicated relationship support designed to help people finance their goals with confidence.

Role Description

The Telesales Representative is a full-time, on-site role based in the Pune District. This role involves making outbound calls to prospective and existing customers, presenting suitable loan products, and explaining key features, eligibility criteria, and documentation requirements. The representative will handle inbound inquiries, respond to customer questions, and guide applicants through the loan process to ensure a smooth experience. Daily tasks include maintaining call records, updating CRM systems, following up on leads, coordinating with internal teams and lending partners, and meeting individual and team sales targets. The role also includes providing clear, compliant information, building long-term customer relationships, and participating in training sessions to stay updated on products, policies, and market trends.

Qualifications

• Strong Communication skills, including clear spoken English/Hindi and the ability to explain financial products simply and accurately.
• Customer Service and Customer Support skills to handle inquiries, resolve concerns, and provide a positive, respectful experience to diverse customers.
• Sales skills with a focus on telesales, lead conversion, negotiation, and working towards defined targets and KPIs.
• Ability to participate in and benefit from Training programs, with a willingness to learn about loan products, compliance, and sales techniques.
• Prior experience in telesales, call centers, or financial services is an advantage.
• Basic computer literacy, including the use of CRM tools and office applications.
• Minimum of a high school diploma; a graduate degree in any field is preferred.
• Strong work ethic, reliability, and the ability to work in a fast-paced, target-driven environment on-site in the Pune District.