Telesales Representative

Martech Space Castle; Mohali; On-site; INR 201,000 - 279,000; Full time

Benefits offered by this job

Fixed salary + attractive incentives

Growth-oriented work environment

Learning and development opportunities

Career progression based on perfomance

Job summary

Martech Space Castle in Mohali (On-Site) seeks an experienced Tele Sales Executive to drive end-to-end sales, refine leads, perform cold calls, and support basic e-commerce operations.

The ideal candidate has 1–3 years in telesales, strong communication, and the ability to manage CRM records while meeting daily targets in a busy, growth-oriented environment.

Qualifications

• Minimum 1–3 years in telesales/telecalling
• Graduate degree preferred
• Fluent in Hindi; basic English; Punjabi an advantage

Responsibilities

• Refine and qualify raw leads to identify potential customers
• Initiate outbound cold calls to generate new business opportunities
• Handle inbound and outbound calls to convert leads into sales
• Build and maintain strong client relationships and ensure satisfaction
• Meet daily, weekly and monthly sales targets
• Follow up with prospects and drive timely closures
• Maintain accurate lead and activity records in CRM
• Provide basic e-commerce support (order coordination, queries, follow-ups)

Skills

Lead qualification

Cold calling

Communication skills

Client handling

Multitasking

CRM tools (basic)

MS Excel

E-commerce platforms

Hindi fluency

Education

Graduate

Tools

CRM software

E-commerce platforms

Job description

Job Title: Tele Sales Executive (Experienced)

Location: Mohali (On-Site)

Salary Range: ₹18,000 – ₹25,000 per month + Incentives

Experience Required: 1–3 Years (Telesales/Telecalling)

About the Role

We are looking for an experienced and result‑driven Tele Sales Executive who can handle end‑to‑end sales activities including lead refinement, cold calling, and client handling. The candidate should also be comfortable supporting basic e‑commerce operations alongside sales responsibilities.

Key Responsibilities

• Lead Refinement: Filter and qualify raw leads to identify potential customers
• Cold Calling: Initiate outbound calls to generate new business opportunities
• Handle inbound and outbound calls to convert leads into sales
• Client Handling: Build and maintain strong relationships with clients, ensuring customer satisfaction
• Achieve daily, weekly, and monthly sales targets
• Follow up with prospects and ensure timely closure
• Maintain accurate records of leads and conversations in CRM
• Handle objections confidently and resolve customer concerns
• Provide basic E‑commerce support (order coordination, customer queries, follow‑ups, etc.)
• Coordinate with internal teams for smooth execution

Requirements & Skills

• Proven experience in telesales/telecalling (1–3 years preferred)
• Strong skills in lead qualification and cold calling
• Excellent communication and convincing ability
• Good client handling and relationship management skills
• Ability to multitask between sales and e‑commerce support
• Basic knowledge of CRM tools, MS Excel, and e‑commerce platforms is a plus
• Fluent in Hindi and basic English (Punjabi is an advantage)
• Target‑oriented with a positive attitude

Eligibility Criteria

• Minimum Qualification: Graduate preferred
• Relevant telesales experience is mandatory

What We Offer

• Fixed salary + Attractive Incentives
• Growth‑oriented work environment
• Learning and development opportunities
• Career progression based on performance

Working Hours

• Day Shift (9:00 AM – 6:00 PM)
• 6 Days Working