Telecalling Executive

AWC Realty; India; On-site; INR 279,000 - 446,000; Full time

Benefits offered by this job

Fixed salary + incentives

Career growth opportunities

Professional work environment

Job summary

AWC Realty in New Delhi is seeking a dynamic Telecaller – Real Estate to join our Sales team. You will handle outbound and inbound calls, generate and qualify property leads, and explain real estate projects to customers. You will fix site visits and maintain regular follow-ups with prospective buyers.

Candidates with 0–3 years of experience, strong Hindi communication, and basic English will fit well. Freshers with good communication are welcome.

Qualifications

• Excellent verbal communication and interpersonal skills.
• Target-oriented and sales-driven.
• Good Hindi communication; basic/good English preferred.
• Freshers with good communication skills welcome.

Responsibilities

• Make outbound calls to prospective customers from the company database and marketing leads.
• Handle inbound enquiries from digital marketing campaigns and portals.
• Explain residential/commercial real estate projects to prospects.
• Understand customer requirements including budget, location, and investment purpose.
• Schedule property site visits and maintain follow-ups with clients.
• Coordinate with Sales Team for visits and lead conversion.
• Maintain accurate customer information and call records in CRM/Excel.
• Update daily calling and lead-generation reports.
• Achieve daily calling, qualified-lead and monthly site-visit targets.

Skills

RealEstate Telecalling

Telecalling

Telesales

Lead Generation

Lead Qualification

Site Visits

Customer Handling

Follow-Up

Inside Sales

CRM

MS Excel

Communication Skills

Education

12th Pass

Graduate

Tools

MS Excel

CRM

Job description

Job Description Telecaller (Real Estate)

Job Title: Telecaller – Real Estate
Department: Sales / Business Development
Industry: Real Estate
Job Type: Full-Time | Work From Office
Location: Plot No-23, 2nd floor, Dwarka Sector-12B, New Delhi
Experience: 0–3 Years
Qualification: 12th Pass / Graduate
Salary: 25,000 – 40,000 + Attractive Incentives

About the Role:-

We are looking for an energetic, confident and target-oriented Telecaller to join our Real Estate Sales Team.

The candidate will be responsible for making outbound and inbound calls, generating and qualifying property leads, explaining real estate projects, understanding customer requirements, fixing site visits and maintaining regular follow-ups with prospective clients.

This is an excellent opportunity for candidates looking to build a career in Real Estate Sales, Telecalling and Business Development.

Key Responsibilities:-

• Make outbound calls to prospective customers from the company-provided database and marketing leads.
• Handle inbound enquiries received through digital marketing campaigns, property portals and other sources.
• Introduce and explain residential/commercial real estate projects to prospective customers.
• Understand customer requirements including budget, preferred location, property type and investment purpose.
• Generate and qualify potential leads through effective telephonic communication.
• Explain project features, location, amenities, pricing and offers to customers.
• Convince interested customers and schedule property site visits/meetings.
• Conduct regular follow-ups with existing and prospective clients.
• Handle basic customer objections and resolve queries professionally.
• Coordinate with the Sales Team for site visits and further lead conversion.
• Maintain accurate customer information, call records and follow-up status in CRM/Excel.
• Update daily calling and lead-generation reports.
• Achieve assigned daily calling, qualified-lead and monthly site-visit targets.
• Maintain a professional relationship with customers throughout the sales process.

Candidate Profile:-

• Excellent verbal communication and interpersonal skills.
• Strong convincing and persuasion ability.
• Target-oriented and comfortable working in a sales environment.
• Good Hindi communication; basic/good English communication preferred.
• Confident and comfortable making outbound calls.
• Good follow-up and customer-handling skills.
• Ability to handle rejection positively and consistently follow up with prospects.
• Basic knowledge of MS Excel, Google Sheets and CRM is preferred.
• Candidates with experience in Real Estate, Telecalling, Telesales, BPO, Inside Sales, Banking, Insurance or Customer Support will be preferred.
• Freshers with good communication skills are also welcome.

Qualification:-

Minimum: 12th Pass
Preferred: Graduate in any discipline

Experience:- 0–3 Years

Candidates with prior experience in Telecalling / Telesales / Lead Generation / Inside Sales will have an added advantage.

Key Skills:-

Real Estate Telecalling | Telecalling | Telesales | Outbound Calling | Inbound Calling | Cold Calling | Lead Generation | Lead Qualification | Site Visit Generation | Customer Handling | Follow-Up | Sales Pitching | Objection Handling | Inside Sales | CRM | MS Excel | Communication Skills

Key Performance Indicators (KPIs)

• Daily outbound calls
• Connected calls
• Qualified leads
• Follow-ups
• Site visits scheduled
• Site visits conducted
• Lead conversion
• Monthly targets achieved

Why Join Us?

• Fixed salary + attractive incentives
• Professional work environment
• Real Estate sales training
• Career growth opportunities
• Opportunity to work with premium real estate projects
• Performance-based growth